Avis (30 354)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
14 décembre 2023

Dser has good CS service. And sort me out every of my problems with dropshipping.

wellness-easyshop
R.A.S. chinoise de Hong Kong
Plus d'un an d’utilisation de l’application
DSers a répondu 17 décembre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29 mai 2024

chat was very helpful and nice to talk to

LarComforts
Brésil
2 mois d’utilisation de l’application
DSers a répondu 30 mai 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 janvier 2024

I am delighted to share my experience with DSers and, more importantly, the outstanding service provided by Neva. Her assistance has been invaluable, and her dedication to ensuring customer satisfaction is truly commendable.

Neva's prompt and helpful responses have made my journey with DSers not only efficient but also enjoyable. She goes above and beyond to address any concerns or queries, making the entire experience smooth and hassle-free.

I wholeheartedly recommend Neva for her excellent customer service. If you're looking for a seamless experience with DSers, Neva is the go-to person. Thank you, Neva, for your exceptional support!

My Store
Australie
4 mois d’utilisation de l’application
DSers a répondu 31 janvier 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

1 novembre 2024

L'assistance était très correcte et explicite et patient. Merci beaucoup. Je suis très contente

BEBE JEAJAD
France
10 mois d’utilisation de l’application
DSers a répondu 3 novembre 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16 décembre 2023

As a 1st timer with Dsers, the Cs support is very efficient. I was served by Isak who is very knowledgeable, has given me very elaborate responses that are easily understood and added me some links for further guidance. Very impressed with Isak and Dsers customer service support. I highly recommend this app

Nurtured Nook
Kenya
5 mois d’utilisation de l’application
DSers a répondu 17 décembre 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 mai 2024

thank you Chrissy for the quick help!

Buynamic
Afrique du Sud
3 mois d’utilisation de l’application
DSers a répondu 26 mai 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 mars 2024

"I recently had the pleasure of interacting with the support team at DSers, and I must say, I'm thoroughly impressed. Vivian, the support representative I spoke with, went above and beyond to assist me with my inquiries. Their professionalism, knowledge, and willingness to help truly stood out. Vivian patiently addressed all of my questions and concerns, providing clear and concise solutions every step of the way. The exceptional support I received from Vivian reflects the commitment of DSers to customer satisfaction. I highly appreciate their dedication and commend the entire support team for their outstanding service. Keep up the fantastic work!"

Timbersonic
Canada
Environ 2 mois d’utilisation de l’application
DSers a répondu 1 avril 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 janvier 2024

Here to review about your excellent support team especially Aimee and Ralla who have helped me out a bunch regarding my issues

Azhaak
Pakistan
6 mois d’utilisation de l’application
DSers a répondu 15 janvier 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 décembre 2023

Lily was awesome! She answered all of my questions promptly and with great detail. She provided screenshots that helped guide me as well as followed up to ensure I had everything figured out. Excellent customer service! :)

Abrixs
États-Unis
7 mois d’utilisation de l’application
DSers a répondu 3 décembre 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

29 décembre 2023

Wendy, thank you so much for your quick response and help!
I would recommend DSERS! I just started this journey and DSERS makes it easier, good structure, easy flow and super quick customer reply!

SESSEQ
Belgique
7 mois d’utilisation de l’application
DSers a répondu 3 janvier 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team