Avis (28 907)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
27 novembre 2023

Alicia provided exceptional customer service!

I had a pleasant interaction with Alicia from customer service, who was incredibly helpful and knowledgeable. She patiently addressed my order inquiry and provided clear, comprehensive information. Alicia's dedication to customer satisfaction was evident, and I highly recommend seeking her assistance for any questions or concerns.

Virtual Box Shop
R.A.S. chinoise de Hong Kong
7 mois d’utilisation de l’application
DSers a répondu 29 novembre 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27 mars 2024

Muito bom o servico do app principalmente na parte de Suporte,
estava com uma duvida que estava me fazendo parar com as vendas na minha loja virtual ... Proucurei ajuda de varias pessoas e nao consegui . Acessando o Suporte tive a felicidades de encontrar o auxilio de "Villanelle" que com muito profissionalismo e paciencia conseguiu me ajudar em muito pouco tempo !
Agradeco demais ao App e ao colaborador Villanelle por me dar o suporte pessoal preciso e muito acertivo !

Solaris Shop
Brésil
5 mois d’utilisation de l’application
DSers a répondu 28 mars 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 novembre 2023

I had 7 hours guidance without stopping even one minute. Anyone who was on the other side of the screen THANK YOU from the bottom of my heart. I had THE BEST CUSTOMER SUPPORT i ever had in my life. For that reasons i STRONGLY RECCOMEND DSERS and their CUSTOMER SUPPORT

WarmTru
Suède
Environ 2 mois d’utilisation de l’application
DSers a répondu 26 novembre 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 janvier 2024

I came back to my store after a long pause and experienced some issues with relinking bu Cynthia turned out to be of great help and we fixed what needed to be fixed. Thank you!

Pet Perks Hub
Pologne
4 mois d’utilisation de l’application
DSers a répondu 15 janvier 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

6 février 2024

The collaborator Wendy helped me a lot that night, I was having a lot of difficulty as I was new to the platform and this support provided by Wendy solved my problems.

Venezza
Brésil
3 mois d’utilisation de l’application
DSers a répondu 11 février 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

22 janvier 2024

I would like to thank Lucy very much, she helped me a lot because I had made a mistake by deleting a product on shopify when I hadn't ordered it yet, and it's the first time I'm using DSERS and she explained to me what I have to do, very much Lucy and Lucy is very patient.

Bestryck
France
Environ 2 mois d’utilisation de l’application
DSers a répondu 23 janvier 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 décembre 2023

Support Agent Lucy was excellent at solving my quieries I had a question about whether I could use this app for an Australian market, and not only did she answer the question, she even gave me multiple helpful tips to enhance my experience and to make it easier to sell products. She deserves a raise.

Auzriyo Tech
Australie
3 mois d’utilisation de l’application
DSers a répondu 3 janvier 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Modifié le 22 avril 2024

Estou sempre sendo muito bem atendida pela equipe dser. Muito obrigada pela ajuda, paciência e por resolver meu problema com rapidez. Nota 10 para seu atendimento

Loja O Mundo e Elas
Brésil
Environ un mois d’utilisation de l’application
DSers a répondu 15 avril 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

25 mars 2024

I had assist from Aimee and she was very kind and very helpful.

Vintz
Corée du Sud
2 mois d’utilisation de l’application
DSers a répondu 26 mars 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 février 2024

I'm extremely satisfied with DSers for managing my orders. It simplifies dealing with suppliers and automates order processing. Customer support is responsive and helpful. Highly recommend DSers for anyone looking for an efficient solution to manage their online store

Speedy Laces™
Royaume-Uni
Environ 2 mois d’utilisation de l’application
DSers a répondu 4 février 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team