Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
23 janvier 2024

I've had an issue with an order and Marshall picked up my case within seconds. He was patient and professional, resolved the issue quickly. It is great to know that we can be assisted and guided through their live chat.

Timeless Gentleman
Royaume-Uni
Plus d'un an d’utilisation de l’application
DSers a répondu 24 janvier 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 mars 2024

It has been a pleasure experience of using Dsers. Their customer service team is fantastic, especially Sherry who answered my questions very clearly and patiently. Dsers is a great platform with powerful features. I highly recommend using Dsers.

My Big Easy Life
Royaume-Uni
Environ un mois d’utilisation de l’application
DSers a répondu 6 mars 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Modifié le 18 mars 2024

Ilsa was absolutely fantastic with her guidance and excellent communication! Thanks for all that you do!

HomeGoodsMarketplace
États-Unis
Environ un an d’utilisation de l’application
DSers a répondu 17 mars 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 mars 2024

I wanted to change the currency on Dsers and chatted with Jenny who was exceedingly helpful. She fixed the problem right away and I am very satisfied with the service . Great first experience! Thanks again!

Trevenci
États-Unis
23 jours d’utilisation de l’application
DSers a répondu 3 mars 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29 janvier 2024

Had some wonderful customer support today from Jenny, reassured me regarding some remapping to a new supplier, and gave me a better understanding of how it works. thank you Jenny.

Ample Buzz
Royaume-Uni
Plus d'un an d’utilisation de l’application
DSers a répondu 30 janvier 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 février 2024

Amazing app; Sandy was incredibly helpful & resolved all issues & questions super quickly & efficiently to make sure my business continues to run smoothly. Such good service, I would even hire Sandy if I could!

GRLY
États-Unis
Environ un mois d’utilisation de l’application
DSers a répondu 21 février 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5 mars 2024

Excdllent service every time I have an issue they are quick to respond an help me

H&H T-shirts
États-Unis
10 mois d’utilisation de l’application
DSers a répondu 6 mars 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 mars 2024

Best app for placing Aliexpress orders in bulk. The customer support replies superfast and Isak helped me within minutes to solve an issue I was experiencing. Very impressive! I highly recommend this app.

SvalkaofSweden
Suède
3 mois d’utilisation de l’application
DSers a répondu 17 mars 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29 janvier 2024

All of my many questions were answered in a easily understandable way. Thank you Holly for all of your detailed help!

Travel: Form + Function
États-Unis
Plus d'un an d’utilisation de l’application
DSers a répondu 30 janvier 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 avril 2024

Cynthia is the savior of the night. I got my first sale today after just launching my store and don't know how to fulfill order and so confused with all the steps but "Cynthia" was there for me through all the steps. I am very satisfied as a customer. I highly recommend Dsers to everyone.

Future Of Modern
Canada
8 jours d’utilisation de l’application
DSers a répondu 9 avril 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team