Avis (30 318)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
25 mai 2024

Atendimento nota 1000, muito prestativo e atencioso com minhas duvidas, onde foram todas resolvidas, sem palavras para descrever minha sensação após muitas horas tentando resolver esse problema q estava passando.

Inova Smart
Brésil
5 mois d’utilisation de l’application
DSers a répondu 27 mai 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29 novembre 2023

Wendy is a great support!
Professional, clear and very available to answer all questions quickly!

OPORTUNOFERTAS
Brésil
Plus d'un an d’utilisation de l’application
DSers a répondu 30 novembre 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 mars 2024

I was assisted by Chrissy when I sought support via chat on DSERS. Not only was the service very fast, but she was also super attentive and solved my problem very quickly.

Supernova Store
Brésil
3 mois d’utilisation de l’application
DSers a répondu 10 mars 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

17 février 2024

This app makes everything 10x easier! Incredible integration with Shopify, and amazing 24/7 customer support. Aimee was very helpful with the help I needed. I highly recommend using this app.

Lurox
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 19 février 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 janvier 2024

Alice was very professional and helped me find the solution of my problem.

Héritage des Croisés
France
8 mois d’utilisation de l’application
DSers a répondu 21 janvier 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

16 novembre 2024

Wonderful!

SnowyEvenings
États-Unis
Environ 6 heures d’utilisation de l’application
DSers a répondu 17 novembre 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 février 2024

Aimee was very helpful when I needed her support at DSers. Very polite and patient, resolving my long issue and even drawing on screenshots to help me with my first sale.

OmniMarket
Royaume-Uni
3 mois d’utilisation de l’application
DSers a répondu 3 février 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 janvier 2024

I had a really good experience with someone at DSers when they helped me connect my account to an Aliexpress account. Lucia was really patient with helping me when I could not link them and did it for me. Thank you Lucia and the whole team for the support

Fluxify
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 17 janvier 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 juin 2024

Tuve un inconveniente al realizar mis pedidos, pero gracias a la persona de soporte de nombre Rafael pude resolver el problema que estaba teniendo. Aprecio la rapidez en la que atienden y resuelven el problema, no se ni 5 minutos en resolver mi situación.

Threia
Mexique
Environ un mois d’utilisation de l’application
DSers a répondu 23 juin 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1 mars 2024

I love work with DSers. and today I want to say Thank you Olivia for your help. Very fast support

Svago Home
Israël
5 mois d’utilisation de l’application
DSers a répondu 3 mars 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team