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Honestly, this app is not like any other app at all. There is a high level service and if you have some issues, your solution will be solved immediately. It's wonderful, thank you from the bottom of my heart
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Sherry delivered exemplary customer service, promptly addressing all my inquiries and going above and beyond to offer clear and comprehensible explanations. I sincerely appreciate your valuable assistance. Thank you!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Merci beaucoup Blanca pour votre aide. Cette application est parfaite pour le drop-shipping et importer des produits simplement sur shopify.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I am extremely satisfied with the customer service I got from Lennon. He was able to quickly trouble shoot my problem and help me resolve it quickly and efficiently. He was a great customer service representative and I highly recommend this app and him.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
service was really good. fast and efficient.thank you so much
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The app has very good customer service. Cynthia helped me understand how to take care supplier sku changes. 5/5 service
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
What a great customer service ! Fast and effective. Thanks a lot to Alice for guiding me like a pro with my stock issue. She has been really helpful to me. Wish you to chat with her if you have any problem...
...deserves a raise......
Thanks again !
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Isak helped me out very good & he was very nice.
Great support!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Had few queries regarding the Shipping setup in DSers and issues with the Compare at price not updating as per my applied pricing rule defined in my account. Lennon from the DSers team helped me resolve the issue and was proactively engaged throughout the session until my issue was finally resolved!! Can't thank Lennon enough for his amazing and spot on help that helped me fix my issue and answer all my doubts. Everything is working just perfect now!! Thank you so much again Lennon, may God Bless you with your desires this upcoming New year!!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Wendy helped me so quickly and so efficiently, I didn't knew we could link multiple AliExpress accounts to the same Dsers account. Thank you for the quick response.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team