Avis (30 337)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
5 février 2024

DSers customer service from Selena helped me a lot, fast and effective work of her is beautiful.

PocketSphere
Russie
4 mois d’utilisation de l’application
DSers a répondu 8 février 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 novembre 2023

I would love to thank Alice for helping me with my mapping issues. She was very patient and understanding with me and helped walk me through the process to the solution. Without her I would still be stuck. Thankyou Alice

Carson’s Corner
Canada
6 mois d’utilisation de l’application
DSers a répondu 23 novembre 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 mars 2024

Actually a really good app. I wish it had more of the items on AlieExpress but it has a lot and is really easy to use. Best part is the customer service is always helpful and available. Had a very helpful representative named Wendy today. Thanks again!

Tip: Don't delete your products after you import them. You'll likely need it again.

Merchix
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 21 mars 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 mars 2024

My problem was solved by Ralla. Excellent service, very fast and accurate. I recommend.

RUBY EXPRESS
Brésil
7 mois d’utilisation de l’application
DSers a répondu 24 mars 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1 mai 2024

The support team(Irene) have very fast response near real-time.
This help me a lot

BLVCKROMEO
Thaïlande
Environ 2 mois d’utilisation de l’application
DSers a répondu 5 mai 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 juin 2024

Tuve un inconveniente al realizar mis pedidos, pero gracias a la persona de soporte de nombre Rafael pude resolver el problema que estaba teniendo. Aprecio la rapidez en la que atienden y resuelven el problema, no se ni 5 minutos en resolver mi situación.

Threia
Mexique
Environ un mois d’utilisation de l’application
DSers a répondu 23 juin 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

26 juillet 2024

Un grand merci à Villanelle pour son efficacité et sa réactivité !

Arche de mariage
France
Environ 2 mois d’utilisation de l’application
DSers a répondu 29 juillet 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 mai 2024

Great App. Awesome Customer service

Mommy & Lino's Closet
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 20 mai 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 mars 2024

I had the service from Wendy and i have to say that it is really good and helpful. And I also appreciate that they respond immediately.

AQUAFLAT
Allemagne
4 mois d’utilisation de l’application
DSers a répondu 24 mars 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9 mars 2024

I had some questions about orders via DSers, and Wendy was incredibly helpful and patient in addressing all of my inquiries. I want to express my sincere gratitude to Wendy for her exceptional support.

Pugs R Awesome
Royaume-Uni
Plus d'un an d’utilisation de l’application
DSers a répondu 10 mars 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team