Avis (29 836)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
16 novembre 2023

Lucia was very efficient in helping me to resolve an issue that caused me to be held up all day trying to resolve it myself. He had it resolved in under 10 minutes. Next time, I will go start to Lucia for help!
~Patty

Goldie The Rescue
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 19 novembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 novembre 2023

Very quick and nice help from the DSers support. Quick answers and straight to the point to resolve the issue! Very Nice service :)

Fairlydeals
Pays-Bas
7 mois d’utilisation de l’application
DSers a répondu 15 novembre 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 janvier 2024

Outstanding. I'm 65 years old and this isn't easy for me so this rep linked my account and saved headaches and stress. I have wasted so much time before they helped me. This rep was wonderful. I hope I get the same person next time. And there is AWAYS a NEXT time.

Paisley Porch
États-Unis
6 mois d’utilisation de l’application
DSers a répondu 15 janvier 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

30 janvier 2024

I was helped by Jully. Very efficient, patient and helpful assistance. I got a response almost instantly. very happy!

Adore Paws
Australie
12 mois d’utilisation de l’application
DSers a répondu 31 janvier 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 décembre 2023

Very good support team especially operator with name "Isla". Helped me with many issues to solve in my dsers account.

GT Concept Store
Kazakhstan
10 mois d’utilisation de l’application
DSers a répondu 3 janvier 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

4 mai 2024

I recommend, they respond 7/24 and they undrestand what to do.

Jovial Reside
Canada
6 mois d’utilisation de l’application
DSers a répondu 5 mai 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 décembre 2023

Excellent service! Quick and to the point. Solved my problem.

lojaideale
Brésil
Plus de 2 ans d’utilisation de l’application
DSers a répondu 7 décembre 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 mai 2024

Great support from Rfimp

AllStylePro
France
5 mois d’utilisation de l’application
DSers a répondu 13 mai 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 décembre 2023

I messaged and Krystal replied. The best customer service I have had so far. She was responding pretty fast and knew the answers for me. She helped me with directions as well. She was very professional and responsible to fast replies.
Thank you Krystal!

Alna
États-Unis
4 mois d’utilisation de l’application
DSers a répondu 3 janvier 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 février 2024

I worked with Aimee, she helped with an issue I had with my DSers-AliExpress account. She was knowledgeable, patient, and resolved my issues, and answered all my questions. It was a pleasure to work with Aimee.

Classybeing Jewelry & Accessories!
États-Unis
Plus d'un an d’utilisation de l’application
DSers a répondu 19 février 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team