Avis (30 485)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
14 mai 2024

very good customer service, my rep lilly was very helpfull :)

Vivaderm
États-Unis
4 mois d’utilisation de l’application
DSers a répondu 16 mai 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 janvier 2024

Sandy was super helpful and informative! She resolved my issue right away and helped me understand how Dsers works once you get your first order. She was really nice and super quick!

Etherial Queen
États-Unis
14 jours d’utilisation de l’application
DSers a répondu 15 janvier 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 février 2024

Echo gave me very clear instructions on how to fix my issue! Was very kind and efficient.

PeachPerfect Boutique
États-Unis
4 mois d’utilisation de l’application
DSers a répondu 19 février 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 février 2024

Oh my God! Aimee saved my life! It helped me a lot with a problem with my accounts! Thank you very much! Great service!

BUYOU STORE
États-Unis
5 mois d’utilisation de l’application
DSers a répondu 3 mars 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 janvier 2024

Irene is so helpful and nice and takes her time to solve the problem she saved my fist order of my store

Alianas Closet
États-Unis
10 mois d’utilisation de l’application
DSers a répondu 15 janvier 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 mars 2024

Great Costumer service! Olivia is amazing, I hope everybody could get Olivia to assist them

VidaBonita
France
11 mois d’utilisation de l’application
DSers a répondu 17 mars 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

22 février 2024

Wendy was super quick & straight to the point. She took the time to answer all of my questions & replied within minutes. Very pleasant!

Bellavie
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 25 février 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 février 2024

Very nice and professional. The guy from the support helped me very clear and fast.

Thanks a lot!

Frisba
Brésil
4 mois d’utilisation de l’application
DSers a répondu 3 février 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 janvier 2024

Vivian was very fast and kind helping me out, thank you!

GoToElevateMarket
Pays-Bas
Plus d'un an d’utilisation de l’application
DSers a répondu 15 janvier 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 janvier 2024

The app is not working their servers are not functioning properly randomly. Now i get mapping error and i have 500 orders waiting to fulfilll and i cannot fulfill them cause their app is broken once again!!!!!!!!

wickedafstore
Chypre
Environ 2 ans d’utilisation de l’application
DSers a répondu 18 janvier 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team