Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
18 août 2023

Cynthia was amazing, she helped me extremally fast with all the enquires i had. Highly recommend her service. Dsers services has been fantasts!

KiddieKorner
Australie
2 mois d’utilisation de l’application
DSers a répondu 20 août 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 mai 2023

Je n'ai pas l'habitude de donner des avis, mais pour être honnête, je voulais vraiment prendre le temps de vous remercier très chaleureusement, car je suis très satisfaite du service client DSers de "Neva".
Après une mauvaise manipulation sur mon site de commerce électronique, j'ai contacté le service clientèle et après quelques minutes, ils m'ont sorti d'une très mauvaise situation. Ils méritent plus que 5 étoiles. Vraiment un GRAND MERCI !

I don't usually give reviews, but to be honest, I really wanted to take the time and thank you very highly, because I am very satisfied with the DSers customer service of "Neva".
After a bad manipulation on my e-commerce site, I contacted the customer service and after a few minutes they got me out of a very bad situation. They deserve more than 5 stars. Really a BIG THANK YOU !

ADEZA
Nouvelle-Calédonie
Environ un mois d’utilisation de l’application
DSers a répondu 7 mai 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 juillet 2023

Really helpfull person, got all the information i needed to work on my webshop! Thank you for the fast support!

eeona
Suède
5 mois d’utilisation de l’application
DSers a répondu 16 juillet 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 août 2023

Had the most helpful experience with Irene, we had made a few errors with processes for our first store, and she was able to resolve all our issues in a timely and helpful way. So responsive and answered all our questions! Thank you so much Irene, you made an overwhelming task, so easy. Thank you!

Tiny Tiger
Australie
Environ un mois d’utilisation de l’application
DSers a répondu 27 août 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 juin 2023

I am new to Dsers and needed some help. I spoke to Raphael at customer services was very helpful. He went above and beyond to help me figure out Dsers shipping process.

TrioneProduct
États-Unis
5 mois d’utilisation de l’application
DSers a répondu 5 juin 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

18 juillet 2023

Great app. The best one for dropshipping easily. And great service if you need help! Thanks Selena !

Gode Toi
France
Environ un an d’utilisation de l’application
DSers a répondu 19 juillet 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 août 2023

Sandy was great, she helped me solve my shipping and tracking problem with very little effort and explained how to avoid issue in the future.

Birdie or Bust
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 3 septembre 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 septembre 2023

Great Customer Service! The representative was much help and got me up and running quickly.

Uniq Goods Haven
États-Unis
7 mois d’utilisation de l’application
DSers a répondu 11 septembre 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 novembre 2023

Ótimo suporte, todas as vezes que precisei sempre estiveram lá e me ajudaram. Agradeço principalmente a Sandy pela paciência e eficiência.

Norestershop
Brésil
3 mois d’utilisation de l’application
DSers a répondu 12 novembre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

7 septembre 2023

Good APP! Tried their Customer service which was good! Lily on Customer service was great and helped out!

Recommend!

Von Essen of Sweden
Suède
Environ un mois d’utilisation de l’application
DSers a répondu 11 septembre 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team