Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
4 août 2023

My first time using the app, I had to rollback the fulfillment. The app wasn't doing it after two tried. Customer service fixed it immediately. Thanks Jully! The app works pretty smoothly. i really like the options to optimize and find other sources for the product. The orders sync well too. Would recommend.

Something U Luv
États-Unis
Presque 2 ans d’utilisation de l’application
DSers a répondu 6 août 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27 février 2023

Service client rapide et efficace, toujours eu les réponses à mes questions. Une version mobile en app serait top

Minimalisterie
Suisse
Plus de 2 ans d’utilisation de l’application
DSers a répondu 1 mars 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 novembre 2023

Sally was very helpful in helping me fulfill my orders and explained what the problem was that was causing me to have failed orders. Thank you Sally, I really appreciate it

MathiaSolutions
États-Unis
5 jours d’utilisation de l’application
DSers a répondu 12 novembre 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 octobre 2022

Hasta el minuto todo ha funcionado correctamente, y el servicio de soporte al usuario es realmente un lujo. Hoy fui atendido pr Sylvia de soporte y fue realmente un alivio y un gran apoyo, muchas gracias

Tu salud primero
Chili
Plus de 2 ans d’utilisation de l’application
DSers a répondu 18 octobre 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 octobre 2023

I recently had the pleasure of dealing with the customer service with the name Zoe at DSER and I must say, it was an absolutely amazing experience! From the moment I reached out for assistance in fulfilling an order for my first customer, the DSER customer service representative went above and beyond to ensure my needs were met.

Their knowledge and expertise were evident as they guided me through the entire process, patiently answering all of my questions and addressing any concerns I had. Their responsiveness and willingness to help were truly commendable, making me feel valued as a customer.

What impressed me the most was their dedication to resolving any issues that arose. They proactively communicated with me, providing timely updates and ensuring the order was processed smoothly. Their attention to detail and commitment to excellence left a lasting impression on me and my customer.

Thanks to the exceptional assistance I received, I was able to fulfill the order successfully and my customer was extremely satisfied. The positive experience I had with DSER's customer service team has undoubtedly solidified my loyalty to the company.

I cannot recommend DSER's customer service enough. Their professionalism, knowledge, and willingness to go the extra mile are truly remarkable. If you're looking for a company that values its customers and provides exceptional support, look no further than DSER. Thank you once again to the entire customer service team for making my first customer experience so memorable!

ShopBay24
Portugal
4 mois d’utilisation de l’application
DSers a répondu 3 octobre 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

18 septembre 2023

Atendimento sempre muito bom, que tira todas as dúvidas e soluciona o problema. Hoje fui atendida pela Wendy, muito prestativa e gentil, assim como todos os demais atendentes com quem já falei. Recomendo!

Loja Da Janelinha
Brésil
8 mois d’utilisation de l’application
DSers a répondu 19 septembre 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Modifié le 27 août 2021

Great app and support by Jennifer. Very quick and efficient live chat support on Messenger and great tools.

Bela Domum
Brésil
Plus de 2 ans d’utilisation de l’application
DSers a répondu 23 juin 2021

Hi Bela Domum,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

Modifié le 17 novembre 2023

I had a lot of doubts and Wendy very carefully explained it to me and helped me a lot to solve my problems. Thank you very much for all your attention, Wendy, you were 10!

PUD-buy
Brésil
7 mois d’utilisation de l’application
DSers a répondu 21 septembre 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16 décembre 2021

Excellent platform for a long time and easy to use. Great service! I had a sync problem and Anne helped me a lot! Be glad!

Alfa Boss
Brésil
Plus de 2 ans d’utilisation de l’application
DSers a répondu 17 décembre 2021

Hi Alfa Boss,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

15 septembre 2022

Jessica was awesome!!! She helped me solve the problem, she is super nice, had the wit to find what the problem was and solved it promptly. Im totally satisfied and amazed with the support - this was the first time I had to call for help... and it was totally perfect. It makes me feel secure and assisted. Dsers is great and Jessica is awesome!! Thanks a lot and congratulations on the excellent job!!! :))

Mega Plena
Brésil
Plus de 2 ans d’utilisation de l’application
DSers a répondu 15 septembre 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team