Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
10 juin 2023

I recently reached out to DS ers support for assistance, and I must say, their level of help was exceptional. Not only were they very helpful, but their response time was incredibly fast. I appreciate the efficiency and effectiveness of their support team.

bbsessentials
Australie
3 mois d’utilisation de l’application
DSers a répondu 11 juin 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 octobre 2023

I worked with Olivia. I described the situation and she responded with precise directives on how to solve the problem. I am impressed and satisfied. :)

MybeautySync
États-Unis
2 mois d’utilisation de l’application
DSers a répondu 28 octobre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25 septembre 2023

Alice was really helpful with the whole process. Alice exceeded the customer satisfaction. very helpful and nice . thank you Alice. great job

Merchcart
Canada
Environ un mois d’utilisation de l’application
DSers a répondu 27 septembre 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

24 août 2023

Serein was super fast at solving my issue. It was really easy to understand the explanation given and also she was very patient.

MixiMax Store
Salvador
3 mois d’utilisation de l’application
DSers a répondu 27 août 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

24 mai 2023

Neva was so thorough & helpful getting me through my first order! Great customer support!!

wandertravel
États-Unis
7 mois d’utilisation de l’application
DSers a répondu 24 mai 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Modifié le 13 juin 2023

Great Service,
Thank you Lucy for your kind support and your fast response through the messenger app.

Amazing Team, they are ready any time to help, Thank you Serein!
Thank you again Lucy for your technical support.

Maven Moda
Royaume-Uni
3 mois d’utilisation de l’application
DSers a répondu 15 mai 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 juin 2023

Via was very helpful in making sure I knew the syncing was off snd that my order was fine despite it saying request declined. She was very pleasant and patient.

Kid's Corner
États-Unis
8 mois d’utilisation de l’application
DSers a répondu 4 juin 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10 novembre 2023

Isak is the best in conversation with customers

LELEPON
Allemagne
Environ 2 mois d’utilisation de l’application
DSers a répondu 12 novembre 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 mai 2023

Selena really saved the day for me, very fast response and thorough with the issue and how to overcome the issue if it happens again in the future, Amazing!

Eggalicious
Australie
7 mois d’utilisation de l’application
DSers a répondu 14 mai 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 septembre 2023

Great service, fast and helped me with a question I had. Congratulations! I recommend!

GSSMarket
Brésil
Environ un an d’utilisation de l’application
DSers a répondu 11 septembre 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team