Avis (26 832)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
17 décembre 2023

Lucy was very helpful and quick to my messages. She helped me fixe an issue with my orders. thank you !

Tranquileo
France
20 jours d’utilisation de l’application
DSers a répondu 18 décembre 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 juillet 2023

Lucas is the best helped me so much !! 10/10 help me map my new product and also got me a cheaper one

Gadgeoys
Australie
5 mois d’utilisation de l’application
DSers a répondu 31 juillet 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25 août 2023

Had the most helpful experience with Irene, we had made a few errors with processes for our first store, and she was able to resolve all our issues in a timely and helpful way. So responsive and answered all our questions! Thank you so much Irene, you made an overwhelming task, so easy. Thank you!

Tiny Tiger
Australie
Environ un mois d’utilisation de l’application
DSers a répondu 27 août 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Modifié le 13 avril 2024

Myra from customer support was very helpful!

Innovamondo
États-Unis
8 mois d’utilisation de l’application
DSers a répondu 11 décembre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3 octobre 2023

Alice was super helpful and attentive to me. She helped me resolve my issue quickly and efficiently.

Alpha MIP
Brésil
10 mois d’utilisation de l’application
DSers a répondu 4 octobre 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1 octobre 2023

Bianca responded to my messages quickly despite an auto message that the DSERS service Reps were extremely busy. She responded to my questions with various screenshots to help me easily understand . Thanks DSERS.

Aupic Store
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 3 octobre 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10 novembre 2023

Fast reponsetime with messanger. I created an account today and I already needed help, and they were super fast.

WilderAir
Japon
Environ 2 mois d’utilisation de l’application
DSers a répondu 12 novembre 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 septembre 2023

Isla was the person helping me answer all of my questions and issues that I was having at the time. I was delighted with the professionalism provided by Isla.

Flexible Sweat
États-Unis
6 mois d’utilisation de l’application
DSers a répondu 21 septembre 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 octobre 2023

Great customer service very knowledgeable and helpful. Policy was specific to my needs.

MiniPRINTER
Australie
4 mois d’utilisation de l’application
DSers a répondu 29 octobre 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 décembre 2023

Support was awesome, Olivia was very helpful.

ColorQuill Cosmetics
France
2 mois d’utilisation de l’application
DSers a répondu 3 janvier 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team