Avis (26 839)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
16 juillet 2023

Great service. I had an issue with fulfilling and order and it was solved inmediately. Support is great, Zoe was the person who helped me. She was very quick and responded to my questions very kindly, thanks! I recommend

For Mommies
Royaume-Uni
3 mois d’utilisation de l’application
DSers a répondu 19 juillet 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Modifié le 18 novembre 2023

I asked for help so many times and customer service was always on point! thank you Bruna

My Store
Suisse
Environ 2 mois d’utilisation de l’application
DSers a répondu 3 octobre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24 octobre 2023

Been using the service for a few months now and everything is working as intended. Did have a minor issue with one of my accounts synching up my account id's but your staff member Sandy managed to get it sorted in less than five minutes for me even though I was beating my head against a wall for several hours!

Looking forward to selling more of my stuff online and working with your staff in the future!

The Cottagecore Aesthetic
Irlande
3 mois d’utilisation de l’application
DSers a répondu 25 octobre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 août 2023

thank you so much for the help it was a amazing talking to you specially helping me step by step, very good job
thank you again

jumana store
Royaume-Uni
4 mois d’utilisation de l’application
DSers a répondu 4 août 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

31 octobre 2023

Olivia saved the day for me! She was so patient and so kind in a time I was very frustrated. I couldn't be more appreciative of her help and kindness!

Zaynabel
États-Unis
7 mois d’utilisation de l’application
DSers a répondu 1 novembre 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

8 septembre 2023

I wholeheartedly recommend JENNY to anyone seeking solutions to challenging problems. Their dedication, knowledge, and exceptional problem-solving skills make them an invaluable asset, and I feel fortunate to have had her support.

Thank you JENNY

Elegant Home Shop
Espagne
7 mois d’utilisation de l’application
DSers a répondu 11 septembre 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 septembre 2023

Una solved my problem extremely fast, so I didn't waste any time. Recommend her, she is real deal. Very kind and helpful. I hope I will talk to her if I ever have any other problems on dsers haha
Thanks Una!

Castle Gothic
Pologne
Environ un mois d’utilisation de l’application
DSers a répondu 18 septembre 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 octobre 2023

good service from Olivia, I loved it and it easily solved my problem!

RodriBrilho
Portugal
4 mois d’utilisation de l’application
DSers a répondu 15 octobre 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

1 août 2023

I was looking for some help and Cynthia from Messengers helped me so much and was very nice with me. She fixed my problem quickly!!

All Around The World
Allemagne
3 mois d’utilisation de l’application
DSers a répondu 2 août 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

12 octobre 2023

Excellent and intuitive app and even better customer service/technical support. I really appreciate Wendy's help and attention to detail!

Friendly Smart
États-Unis
2 mois d’utilisation de l’application
DSers a répondu 15 octobre 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team