Avis (26 355)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
15 avril 2024

Since this was my first request for help with Dsers , Chrissy was very instant with my email enquiry and pointed me in the right direction with an instant email reply.
Chrissy was extremely helpful with my enquiry. I am very happy with Chrissy as being part of the support team.

FANZ Distributors
Australie
Environ un mois d’utilisation de l’application
DSers a répondu 16 avril 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 mars 2024

I needed help with processing an order and Bianca immediately recognize the problem and assisted me in fixing the situation. . She was so patients with me during the process. It was also a quick fix.

Exquisite Ebony Wigs
États-Unis
11 mois d’utilisation de l’application
DSers a répondu 24 mars 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 mars 2024

Dropshipping can be stressful but DSer's 24/7 customer service is very helpful. Ralla especially was able to help with my technical problem very quickly and efficiently. This makes my job much easier, thank you!

Sock Miracle
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 31 mars 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 mai 2024

Today I was helped by Irene about a product I couldn't find anymore, she's been on top of it!!

WonderKidz Shop
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 20 mai 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

31 mai 2024

I recently had technical issues with DSers, and Isla from customer support was incredibly helpful. She quickly identified the problem and guided me through the troubleshooting process with clear, easy-to-follow instructions. I'm very satisfied with the service Isla provided.

Georgie's World
Émirats arabes unis
12 jours d’utilisation de l’application
DSers a répondu 2 juin 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

14 juin 2024

I had a fantastic experience with Celia from the DSer customer support team. She was incredibly helpful and guided me through the entire process with patience and expertise. Celia addressed my concerns promptly and efficiently, resolving my issue to my complete satisfaction. Her friendly demeanor and professional approach made the whole experience seamless and stress-free. Thank you, Celia, for your outstanding support!

The Marvel Store
États-Unis
10 jours d’utilisation de l’application
DSers a répondu 16 juin 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

5 mai 2024

I had an intricate problem with fulfilling orders and payments which was quite complex but EMMA was amazing at her job and fixed it all for me in a heartbeat, amazing

Wicklay
Australie
Environ 2 mois d’utilisation de l’application
DSers a répondu 6 mai 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 mars 2024

The customer service was great, Cynthia was quick and very professional. She was able to walk me through the process that I needed help in.

Belle Amuse
États-Unis
8 mois d’utilisation de l’application
DSers a répondu 25 mars 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 avril 2024

I had a fantastic experience with DSers Messenger customer support. The representatives were incredibly knowledgeable and provided immediate responses to my inquiries. Their support was top-notch, and they were able to address all of my concerns effectively. I highly recommend DSers Messenger for their exceptional customer service!

JVMC LuXes
États-Unis
4 mois d’utilisation de l’application
DSers a répondu 9 avril 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 avril 2024

I had a problem, So I contacted Dser's I spoke with Emma she was very helpful and patient with me I surely enjoyed my experience with Dser,s support

Explish
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 21 avril 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team