Avis (30 397)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
22 août 2024

Vivian was very helpful and went the extra mile for me to help me understand an issue I was having being a new user and just processing my first orders today. Thank you

Coastal Oasis Homeware & Furnishings
Australie
Environ 2 mois d’utilisation de l’application
DSers a répondu 25 août 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 août 2024

Excellent. I had issues with setting up not bcos of the app but bcos I'm very new to dropshipping. The advisor was very professional and very helpful There was not a question she struggles with and her directions and guidance were complete and highly informative. I'm grateful.

CozyLux™ Style
États-Unis
5 mois d’utilisation de l’application
DSers a répondu 28 août 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 novembre 2024

Blanca's excellent responsiveness was perfect! I recommend

KLAKET
France
10 mois d’utilisation de l’application
DSers a répondu 12 novembre 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 août 2024

Isak helped me get through an issue I was having in less than 5 minutes. He was very quick and helpful, he saved me a ton of time. He also went above and beyond to help me secure quick fulfillment in the future which I much appreciate. The support is a 10/10 on Dsers!

EliteAthletics
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 18 août 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 septembre 2024

I needed help resetting my password I kept doing something wrong.But with the help from Vivian I finally got it straightened out.
Thankyou Vivian

onlinepetmkt
États-Unis
26 jours d’utilisation de l’application
DSers a répondu 7 octobre 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

6 septembre 2024

Celia was very efficient in giving the answer to my question. It was quick and she provided screenshots as well.
It hard to know someone's personality through chat, but I got the feeling that she was typing with a smile.

Much appreciated!
Dean

Swag & Wiggles Shop
États-Unis
2 mois d’utilisation de l’application
DSers a répondu 8 septembre 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

7 septembre 2024

Blanca is the best on helping out for any issue you run into. Really impressed with how quick & easy she made it.

JVLuxTailor
États-Unis
22 jours d’utilisation de l’application
DSers a répondu 9 septembre 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 novembre 2024

Maria was very helpful and quick to assist me with my problem. Thank you Maria, you're doing a great job.

BlissGuard
Royaume-Uni
10 jours d’utilisation de l’application
DSers a répondu 17 novembre 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 novembre 2024

I have a great support from Celia,thanks for your supporting team. I solved the problem real quick!

About The Blink
R.A.S. chinoise de Hong Kong
2 mois d’utilisation de l’application
DSers a répondu 13 novembre 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 octobre 2024

Lena agent helped me a lot and very fast in detail. Dsers good support best Customer Support Representatives.

SmartGear
Grèce
Environ 2 mois d’utilisation de l’application
DSers a répondu 31 octobre 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team