Avis (28 933)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 27 janvier 2024

Awesome app of course, i got stuck fulfilling my first order but Tracy and Wendy helped me out right away in the support chat! walked me through everything perfectly swiftly!! Thank you so much!!!!!!!!!!!!!!!!!!!!

PocketStudio
Pays-Bas
Plus d'un an d’utilisation de l’application
DSers a répondu 28 octobre 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Modifié le 3 octobre 2022

I had questions about shipping times and products delivery and Luna were very helpful in answering my questions. She sent me screenshots on how to select my shipping times for my products and help me understand how it works.

Evvrything LLC
États-Unis
Plus d'un an d’utilisation de l’application
DSers a répondu 7 octobre 2022

Hi there!
Thank you for highlighting our support team member in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 novembre 2023

Atendimento excelente e certeiro com o problema que tive, em especial para Alicia que me ajudou no momento!!

produtostorm.com
Brésil
Environ un an d’utilisation de l’application
DSers a répondu 19 novembre 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 septembre 2022

Best support ever, thanks to Clary ! I use this app since a long time and I have never been disappointing by their support when you need help !

ProVerre
France
Plus d'un an d’utilisation de l’application
DSers a répondu 14 septembre 2022

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers!Happy dropshipping with DSers!

DSers Team

11 mars 2023

First class customer service by Zoe. Really couldn’t thank her enough!! I was helped with a problem I’ve been trying to sort out for a week and Zoe sorted it in 5 minutes

Every Second Counts
Royaume-Uni
Plus d'un an d’utilisation de l’application
DSers a répondu 13 mars 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 mars 2022

atendimento excelente do Villanelle ótimo aplicativo ótimo suporte Fui atendido por Villanelle e resolveu 100% dos meus problemas referente ao processamento de uma venda que ficou duplicado no sistema, foi extremamente atenciosa e super competente, agradeço a seus serviço e dou nota máxima

Evolcom store
Brésil
Plus d'un an d’utilisation de l’application
4 novembre 2023

muy competente y muy rápida y amable.

Vixen
Espagne
Environ un an d’utilisation de l’application
DSers a répondu 5 novembre 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

6 février 2024

Thanks to Lucy, Chrissy and Rfimp.

They responded very quickly because I needed some help with my Dsers account settings, Thank you guys for the great and fast help.

SolePaw
France
5 mois d’utilisation de l’application
DSers a répondu 8 février 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10 janvier 2023

This app really is essential. and has great customer support. especially from Bruna! helped me identify an issue and solve it at the root!

KiRoute
États-Unis
Plus d'un an d’utilisation de l’application
DSers a répondu 11 janvier 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1 février 2024

Today I was helped by Lennon. All my questions were answered, and I'm very satisfied.

Dreamlybuy
Royaume-Uni
6 mois d’utilisation de l’application
DSers a répondu 3 février 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team