Avis (30 354)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
9 février 2024

Rin was amazing, very friendly and helped me promptly. Great customer service! Thank you!

GiftPalOnline
Royaume-Uni
12 mois d’utilisation de l’application
DSers a répondu 11 février 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 mars 2024

I had a question about replacing an order that had been canceled. I was beginning to get worried because I completely deleted the order. I got in contact with Irene from customer support and she fixed the problem literally in seconds! I am very happy, all is good. Thanks again Irene!!

Elegance & Allure
États-Unis
8 mois d’utilisation de l’application
DSers a répondu 10 mars 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 mai 2022

Running several Shopify stores. Has some trouble with the migration from oberlo to DSers, but Levi helped me straighten it out right away. Great service!

Darling Baby Comfort
États-Unis
Plus d'un an d’utilisation de l’application
4 avril 2024

Very good Tool and great customer support. Jenny helped me within minutes what I expected to take hours. Thanks!

b-rave.shop
Allemagne
4 mois d’utilisation de l’application
DSers a répondu 6 avril 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 juillet 2023

I received help from Vla this evening and he was super helpful! Very quick and responsive and went above and beyond to help me solve a problem. Very statisfied.

Fearless Horizon
Royaume-Uni
Plus d'un an d’utilisation de l’application
DSers a répondu 9 juillet 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24 mai 2022

Great service by Jenny. Quick response and solved my problem in minutes. I will definitely recommended DSers

Cooksight
États-Unis
Plus d'un an d’utilisation de l’application
5 février 2024

Very good service from "Eden" resolved my problem quickly. I appreciate his attention

Schmidt Express
Brésil
Environ un an d’utilisation de l’application
DSers a répondu 8 février 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 février 2023

The platform works perfectly. I also would like to add that Tracy did an amazing job solving my ticket, very quick and polite. Thanks!

The Big Joey
Portugal
Plus d'un an d’utilisation de l’application
DSers a répondu 1 mars 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21 juin 2021

I had issue to place one of my order. I spoke with Catherine, she explained me all the steps to success my task. Thanks again Cath

Smart Kauppa
Australie
Plus d'un an d’utilisation de l’application
DSers a répondu 21 juin 2021

Hi Smart Kauppa,

We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 août 2023

Muito bom, tem várias ferramentas e opções para ajudar em tudo e eles tiram suas dúvidas e até te mandam prints de como fazer o que você tem dúvidas!

Donna Vitrines
Brésil
Plus d'un an d’utilisation de l’application
DSers a répondu 15 août 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team