Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
15 avril 2024

DSers support was very helpful. Fast responses, and clear step by step support that resolved all my problems.

eve & elle
Canada
Environ un mois d’utilisation de l’application
DSers a répondu 16 avril 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 février 2024

This app makes everything 10x easier! Incredible integration with Shopify, and amazing 24/7 customer support. Aimee was very helpful with the help I needed. I highly recommend using this app.

Lurox
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 19 février 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 avril 2024

Extreme fast and good service from Villanelle. Really useful and also really friendly. Thanks for your hulp Villanelle.

zelaka
Pays-Bas
18 jours d’utilisation de l’application
DSers a répondu 16 avril 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 février 2024

I am very new to dropshipping. I got my first order and the product wasn't mapped properly through the sourcer for fulfillment to the customer. Lucia walked me through the process. She was very patient in explaining it. She shared screenshots of how to correctly handle the problem. She continued to follow up to make sure I was able to correct my problem. She is very helpful and professional!

Forever Yours Creations
États-Unis
26 jours d’utilisation de l’application
DSers a répondu 28 février 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

20 avril 2024

I had the benefit of Sherry's fantastic assistance.

Her skills and knowledge were reassuring and helped successfully resolve my issue.

Really grateful for Sherry's assistance.

SENSI
Australie
5 mois d’utilisation de l’application
DSers a répondu 21 avril 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 mars 2024

Worked with Lucy today and she was absolutely amazing being a newbie I’m so lost but she was pleasant kind and very patient with helping me now I’m very happy I chose Dsers as my Dropshipping partner

Top Tech Shop
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 13 mars 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14 mai 2024

Im new to dropshipping and needed a bit help with importing already existing products from my shopify store and Wendy from livechat support helped me to do so, even tho i didnt really know how to explain my issue it turned out to be very easy.

BlendyBoost
Pologne
Environ 23 heures d’utilisation de l’application
DSers a répondu 15 mai 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 avril 2024

Thanks to Lily for helping me with the problem I had, a great website, I recommend it

Pews & Play
Israël
Environ 2 mois d’utilisation de l’application
DSers a répondu 23 avril 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 février 2024

Love this app! Functionality is outstanding, everything works smoothly, especially product mapping.

One thing that deserves a special highlight is Customer Service Team.
Today I had a pleasure of working with Isak. All of my issues were resolved in almost no time. One of the best support I have ever recieved!

Erocult
Allemagne
29 jours d’utilisation de l’application
DSers a répondu 21 février 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

26 février 2024

Brilliant. Really easy to use and great customer support. Thanks very much to Vivian for their help! Under 15 minutes for a response, I wish all companies were like this!

dodde.rs
Royaume-Uni
Environ un mois d’utilisation de l’application
DSers a répondu 27 février 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team