Avis (26 425)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
2 mai 2024

Myra was amazing and helped me resolve all of my issues I was having!

Krazi Shop
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 5 mai 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 mars 2024

I just finished chatting with Chris, who was able to resolve the issue I had for me super quickly. He was explaining every step to me in real time, providing detailed indications with images, a video of the process and eventually he fixed it for me. I am honestly very impressed by the customer service and especially by Chris. I was worried I would have to chat with a bot, but I got an angel instead

My Japandi Home
États-Unis
6 mois d’utilisation de l’application
DSers a répondu 13 mars 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 mai 2024

Colleen was a fantastic help in fixing my problem with importing, she was patient and professional. the problem was fixed in no-time!

Relieva
Pays-Bas
4 mois d’utilisation de l’application
DSers a répondu 8 mai 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 mai 2024

very professional and very fast helped me a lot

fit4leben
Allemagne
2 mois d’utilisation de l’application
DSers a répondu 20 mai 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 juin 2024

Excellent service de la part d'Amee

Chats Passion
Canada
9 mois d’utilisation de l’application
DSers a répondu 12 juin 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 mai 2024

This morning I received help from Isla from the DSers support team.
She was able to help me promptly. Great team player.

Must Haves Corner
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 14 mai 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 avril 2024

I haven been using DSers for couple weeks only, I am very satisfied with their website and I am more ratified with their quick customer service, resolving any issues in matter of seconds.
looking forward to make more business with DSers.

EJR Jewelry Emporium
États-Unis
17 jours d’utilisation de l’application
DSers a répondu 16 avril 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

25 février 2024

It was kind of difficult for me to grasp at first. Listening to everyone talk about DSers makes you think that everything is completely automated for you, with very little setup. That's not the case at all, but that's also fine if you understand how it all works. It was a little rough to get going, but their customer service is Facebook Messenger based and super helpful. One of their reps named Lucy was especially helpful in helping me understand how it works. It would be nice if the back-end between DSers and AliExpress could be automated without my interaction at all, but until they figure that out, it's still a great tool.

Catitude Gifts
États-Unis
2 mois d’utilisation de l’application
DSers a répondu 27 février 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 avril 2024

Great work by Marry very helpful and supportive behaviour well done ……

Oz Supershop
Australie
8 mois d’utilisation de l’application
DSers a répondu 10 avril 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 mai 2024

Great app, It helps me a lot with ordering! And an amazing support

MyGrip
Israël
Environ 2 mois d’utilisation de l’application
DSers a répondu 26 mai 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team