Avis (30 652)
Affiner
-
Par note
Great customer service. There's still a few minor issues to fix within the software for everything to run smoothly.
Hi Queenya,
We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us about what to improve. Happy dropshipping with DSers!
DSers Team
I used the app for the first time to place one of my small value orders for testing. I loved the convenience. Experimenting, the order volume is increasing, and Oberlo's process is too slow for a large volume of orders. -
Giving 4 stars for now. Once complete all experiments and DSERs perform, will change my review.
Owner, https://thewhiteroseusa.com
Customer service is always spot on. I found my time with Neva to be super helpful. Docking a star because DS doesn't offer white labeling brand packaging which is disappointing.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Good App, still need some work, especially for the import product section.
It's a good alternative for Oberlo.
Very kind, very helpful, thank you very much.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Having migrated less than 24 hours ago, it at first was a bit daunting. You know how you get used to an app and expect a like for like. Having set up and tried all functions apart from a sale, it seems ok. I did have to contact support via messenger and spoke to a fab agent called Nephele who's responses and clear instructions meant my problem was solved. Nephele continued to answer my questions and put my mind at ease. My only gripe currently is that as I was hoping this would be a like for like system albeit looking different, I have found that price change notifications only happen if you're on the free plan for products sold in the last 10 days. This means, for me, that I will now have to upgrade to a paid plan to ensure my pricing is as it should be. So far, so good though. Change isn't always easy, but I will persevere.
Le support technique est très réactif, à l'écoute et compétent. J'aimerais un bouton d'imports de produits à partir des pages de fournisseurs. merci
Sehr kompetent, schnell und hilfsbereit wenn es um Fragen geht .
Danke Olivia, ;) !
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Eu quero agradecer a Sr Emma, que me mesmo não resolvendo o meu problema no dia em que aconteceu (que agora já está resolvido, Amém), ela me deu o melhor atendimento que já recebi desde que começei a usar internet, teve muita paciência comigo, educada, me passou até confiança para eu passar meu e-mail para ela, para tentar resolver meu problema, ela teve tanta vontade de me ajudar, e tanta paciencia que entrou na minha própria conta, peço desculpas a emma por não ter respondido mais as mensagems, pois eu disse que meu problema tinha sido resolvido (eu realmente achei que tivesse sido resolvido) fiquei chateado com o meu problema da época, então sem graça simplesmente abandonei, e ela me perguntou se estava tudo bem, creio que por ter visto que eu não avaliei ela depois dela ter me pedido, pois eu ainda não conseguia acessar o App para fazer isso, então peço desculpas a você emma, e Obrigado!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Hello,
Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team