Recensioni (30.534)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
6 novembre 2024

Customer service was very helpful, especially Adele who was patient and answered all my questions.

My Store
Stati Uniti
12 giorni di utilizzo dell’app
DSers ha risposto 7 novembre 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 novembre 2024

Outstanding experience! Wait time was less than 30 seconds. Assisted by Chloe, who resolved my issue in record time—just under 3 minutes. It’s almost unheard of to receive such swift and efficient customer support. This has been my consistent experience every time. Truly exceptional service!

EpicZone
Regno Unito
Circa 9 ore di utilizzo dell’app
DSers ha risposto 26 novembre 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13 settembre 2024

Holly Customer Service Representative:
I've just started my journey with DSers and the customer service is great. If you have any questions the staff works quickly and effectively to service you. Do not be afraid to reach out for valuable information for your business!

In Jesus Name
Canada
6 giorni di utilizzo dell’app
DSers ha risposto 17 settembre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 settembre 2024

Spoke to Villanelle, great support! App takes 1-3 mins to change status from waiting payment to awaiting delivery

Harley Boutique
Costa Rica
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 18 settembre 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 agosto 2024

Chloe was incredibly helpful in setting up my DSers account and assisting with order fulfillment. She spent almost an hour, or even more, making sure everything was working perfectly, and did so with kindness and patience. I'm truly grateful for her support!

MirelleDeluxe
Regno Unito
4 mesi di utilizzo dell’app
DSers ha risposto 18 agosto 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 ottobre 2024

Thank you, DSers, for the great support! Special thanks to Esfania from the support team for her professional and pleasant help. She resolved my questions quickly and clearly. Much appreciated!

Auto Akcesoria
Polonia
25 giorni di utilizzo dell’app
DSers ha risposto 20 ottobre 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9 novembre 2024

I am satisfied. Great app, excellent 24/7 support and competent service - with compliments to Wendy :). I heartily recommend.

LoveBriks
Estonia
5 mesi di utilizzo dell’app
DSers ha risposto 10 novembre 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 agosto 2024

I ran into one of the subscription issue with Dsers. Since, I did not used the feature I was billed for it! I contacted the Dsers support where Holly promptly helped me fixing the issue. Thank You Holly for your support and reffering me to the right department. Thank You.

Babes Fashions
Australia
16 giorni di utilizzo dell’app
DSers ha risposto 26 agosto 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 agosto 2024

Very satisfied with the assistance provided by Villanelle. Thank you.

Devices You Love
Regno Unito
Quasi 2 anni di utilizzo dell’app
DSers ha risposto 25 agosto 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 novembre 2024

I would recommend this app to anybody who needs help. Lydia help me professionally, very knowledgable and courteous.

Yvonne’s Unique Gifts
Stati Uniti
16 giorni di utilizzo dell’app
DSers ha risposto 10 novembre 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team