Recensioni (28.954)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 21 maggio 2020

After exchanging emails with the stuff, all questions has been answered to my satisfaction, therfore I will continue to keep my mind open and take adventage of all the features app has to offer . ps.- the customer service is great and they contacted me very quick .

Slick Concepts
Stati Uniti
9 giorni di utilizzo dell’app
DSers ha risposto 17 maggio 2020

Hi there! I hope that you are doing well. Could you please tell me what issue you are facing when using DSers? Please feel free to contact via Messenger or email: support@dserspro.com. We are happy to help.

Data modifica: 29 dicembre 2020

My questions were quickly and well answered. The persons who answered were nice and helpful. I recommand the app:)

SafeChristmas
Canada
9 giorni di utilizzo dell’app
DSers ha risposto 29 dicembre 2020

Hi SafeChristmas,

We are glad to learn that your issue was fixed. Thank you for your review of our customer service team. They are always here for you to answer any of your questions. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 giugno 2022

I returned to DSers after migrating from Oberlo. I was disappointed at first to hear that Oberlo was shutting down and had a bad impression from my initial use of DSers some time ago, however the app has significantly improved to the point it is now a great replacement - even more feature-filled than Oberlo. There are still some minor bugs with that app and the UI is not as nice/clean as alternatives, however support is good for resolving any issues (thank you Tiffany!).

Urbn Designs
Australia
9 giorni di utilizzo dell’app
DSers ha risposto 12 giugno 2022

Hi,

We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31 maggio 2022

Great customer service. There's still a few minor issues to fix within the software for everything to run smoothly.

Queenya
Stati Uniti
6 giorni di utilizzo dell’app
DSers ha risposto 31 maggio 2022

Hi Queenya,

We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us about what to improve. Happy dropshipping with DSers!

DSers Team

4 novembre 2022

Luna with customer support was very helpful when I couldn't figure out my shipping situation. Very good

bluefoxlife
Stati Uniti
5 giorni di utilizzo dell’app
DSers ha risposto 6 novembre 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 maggio 2019

I used the app for the first time to place one of my small value orders for testing. I loved the convenience. Experimenting, the order volume is increasing, and Oberlo's process is too slow for a large volume of orders. -
Giving 4 stars for now. Once complete all experiments and DSERs perform, will change my review.
Owner, https://thewhiteroseusa.com

thewhiteroseusa
Stati Uniti
5 giorni di utilizzo dell’app
4 agosto 2023

Customer service is always spot on. I found my time with Neva to be super helpful. Docking a star because DS doesn't offer white labeling brand packaging which is disappointing.

Woof & BOOP
Stati Uniti
3 giorni di utilizzo dell’app
DSers ha risposto 6 agosto 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Data modifica: 7 gennaio 2020

Good App, still need some work, especially for the import product section.
It's a good alternative for Oberlo.

Smart and Cool Stuff
Stati Uniti
3 giorni di utilizzo dell’app
23 settembre 2023

Very kind, very helpful, thank you very much.

Colombia Online
Colombia
2 giorni di utilizzo dell’app
DSers ha risposto 25 settembre 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 maggio 2022

Having migrated less than 24 hours ago, it at first was a bit daunting. You know how you get used to an app and expect a like for like. Having set up and tried all functions apart from a sale, it seems ok. I did have to contact support via messenger and spoke to a fab agent called Nephele who's responses and clear instructions meant my problem was solved. Nephele continued to answer my questions and put my mind at ease. My only gripe currently is that as I was hoping this would be a like for like system albeit looking different, I have found that price change notifications only happen if you're on the free plan for products sold in the last 10 days. This means, for me, that I will now have to upgrade to a paid plan to ensure my pricing is as it should be. So far, so good though. Change isn't always easy, but I will persevere.

Gemwaith Serenity Jewellery
Regno Unito
1 giorno di utilizzo dell’app