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After exchanging emails with the stuff, all questions has been answered to my satisfaction, therfore I will continue to keep my mind open and take adventage of all the features app has to offer . ps.- the customer service is great and they contacted me very quick .
Hi there! I hope that you are doing well. Could you please tell me what issue you are facing when using DSers? Please feel free to contact via Messenger or email: support@dserspro.com. We are happy to help.
My questions were quickly and well answered. The persons who answered were nice and helpful. I recommand the app:)
Hi SafeChristmas,
We are glad to learn that your issue was fixed. Thank you for your review of our customer service team. They are always here for you to answer any of your questions. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I returned to DSers after migrating from Oberlo. I was disappointed at first to hear that Oberlo was shutting down and had a bad impression from my initial use of DSers some time ago, however the app has significantly improved to the point it is now a great replacement - even more feature-filled than Oberlo. There are still some minor bugs with that app and the UI is not as nice/clean as alternatives, however support is good for resolving any issues (thank you Tiffany!).
Hi,
We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Great customer service. There's still a few minor issues to fix within the software for everything to run smoothly.
Hi Queenya,
We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us about what to improve. Happy dropshipping with DSers!
DSers Team
Luna with customer support was very helpful when I couldn't figure out my shipping situation. Very good
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I used the app for the first time to place one of my small value orders for testing. I loved the convenience. Experimenting, the order volume is increasing, and Oberlo's process is too slow for a large volume of orders. -
Giving 4 stars for now. Once complete all experiments and DSERs perform, will change my review.
Owner, https://thewhiteroseusa.com
Customer service is always spot on. I found my time with Neva to be super helpful. Docking a star because DS doesn't offer white labeling brand packaging which is disappointing.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Good App, still need some work, especially for the import product section.
It's a good alternative for Oberlo.
Very kind, very helpful, thank you very much.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Having migrated less than 24 hours ago, it at first was a bit daunting. You know how you get used to an app and expect a like for like. Having set up and tried all functions apart from a sale, it seems ok. I did have to contact support via messenger and spoke to a fab agent called Nephele who's responses and clear instructions meant my problem was solved. Nephele continued to answer my questions and put my mind at ease. My only gripe currently is that as I was hoping this would be a like for like system albeit looking different, I have found that price change notifications only happen if you're on the free plan for products sold in the last 10 days. This means, for me, that I will now have to upgrade to a paid plan to ensure my pricing is as it should be. So far, so good though. Change isn't always easy, but I will persevere.