レビュー (30,328)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年5月16日

I just started my Shopify store and got my second order. I was a little confused as to how ther Dsers worked with mapping and with placing orders.

I asked for help from them and they were amazing! Chrissy helped me from start to finish immediately and was the greatest customer service rep I've ever dealt with. She walked me through everything properly and made sure I understood the whole process. She also walked me through setting it up properly in my shop. Thank you Chrissy so much ! I really appreciate it

Merkata
カナダ
アプリの使用期間:7ヶ月
DSersが返信しました 2024年5月20日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年6月13日

Myra has been an absolute lifesaver for me! She was incredibly knowledgeable and efficient in helping me solve my problem. Her dedication and expertise made the process smooth and stress-free. I highly recommend her services to anyone looking for top-notch support. Thank you, Myra, for your exceptional assistance

Magcubic
イギリス
アプリの使用期間:28日
DSersが返信しました 2024年6月16日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年6月15日

Excellent customer service, I would like to say thank you to Blanca she helped me a lot :)

Royal Home Luxury LLC
ジョージア
アプリの使用期間:3ヶ月
DSersが返信しました 2024年6月16日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年6月1日

I recently had the pleasure of dealing with Wendy and I must say, the experience was exceptional. I was having some account issues that needed immediate attention, and Wendy was incredibly helpful throughout the entire process.

From the moment I reached out, Wendy’s friendly demeanor and positive attitude made me feel at ease. She listened patiently as I explained my situation, and it was clear that she genuinely cared about resolving my issues. Wendy was not only knowledgeable but also very efficient, quickly identifying the problem and walking me through the necessary steps to fix it.

I’m grateful for Wendy’s assistance and highly recommend her for any account-related support. Thank you, Wendy, for your outstanding service and for going above and beyond to help me out!

Global Grabs
南アフリカ
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年6月2日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年7月11日

The attendant Vivian was great. She answered very quickly and tried to help. One of the problems was solved, the other I think is a Shopify problem, because everything appears correctly in DSers.

Miss Bliss
ブラジル
アプリの使用期間:15日
DSersが返信しました 2024年7月14日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年7月17日

Support einfach mega und super schnell, konnte mir auch bei jedem Problem schnell helfen. Der Support konnte meine Fragen und Probleme in meiner Sprache beantworten. Die App an sich ist auch extrem Essential für mich und bietet trotz, dass es Kostenlos ist, eine Menge an Möglichkeiten und Funktionen. Kann ich nur weiterempfehlen!

SimplyChoice
ドイツ
アプリの使用期間:7ヶ月
DSersが返信しました 2024年7月18日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年6月8日

Goodnight! Tonight at 7:30 pm I needed support from DSER and was helped by a friendly and attentive analyst named Sandy, very professional and very knowledgeable, who helped me solve my problem between the DSER platform and Aliexpress. Therefore, my requests began to be processed and I would like to express my gratitude to the DSER representative. I loved the service!!!!

My name is, ISAAC +55 81 99266-3054 (zap)

WORLK SHOP
ブラジル
アプリの使用期間:3ヶ月
DSersが返信しました 2024年6月10日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年9月5日

Great communication

FurandFrolics
ナイジェリア
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年9月8日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年6月22日

Rita was really helpful in sorting out my issues that I couldn't solve :))) fantastic service

New Vitality
オーストラリア
アプリの使用期間:9ヶ月
DSersが返信しました 2024年6月23日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年6月2日

I had an outstanding experience with Holly from the Shopify support team. She helped me resolve my issue quickly and efficiently. Holly was incredibly knowledgeable, patient, and friendly throughout the entire process. She took the time to understand my problem and provided clear, step-by-step instructions that made everything easy to follow. Her professionalism and dedication to excellent customer service truly stood out. Thank you, Holly, for your exceptional support!

Trends Emporia
アメリカ合衆国
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年6月3日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team