리뷰 (30,426)

전체 평점
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2024년 11월 6일

I would say I am very happy with the customer service I received with Dsers-AliExpress.

Dsers-AliExpresss provided good customer service. They are responsive to inquiries promptly and have addressed issues that I encounter setting up a store. This level of support is essential for smooth operations of eccommerce business.

UrbaneEssentials
미국
앱 사용 기간 3일
답글 DSers개 2024년 11월 10일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 11월 10일

Aurora, Thanks a lot for your patience and for guiding me through the first steps on Dsers. Your explanations and your screenshots helped me a lot. Thanks

Neeliyah-Shop
독일
앱 사용 기간 16일
답글 DSers개 2024년 11월 12일

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 7월 31일

Vivian helped me a lot with my problem on placing an order and making a payment because I had certain technical issues. Nevertheless she helped me and was able to replace the order so I could make the payment.

Very satisfied. Thank you so much!

OCATI
독일
앱 사용 기간 8개월
답글 DSers개 2024년 8월 2일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 8월 23일

“I had such a great experience with Dsers! The customer service team is incredibly kind and responsive. They answered all my questions quickly and handled everything professionally. It’s clear they really care about their customers. Highly recommend!”

LoveQuestPoster
캐나다
앱 사용 기간 28일
답글 DSers개 2024년 8월 25일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 10월 6일

Very great. Also Villanelle from the customer service helps any time and fast!

Krysol
이탈리아
앱 사용 기간 18일
답글 DSers개 2024년 10월 10일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 11월 17일

Sandy was very helpful in answering my questions and walking me through the order fulfillment process. Thank you sandy for being so polite and patient!

Bash & Bliss
미국
앱 사용 기간 10일
답글 DSers개 2024년 11월 18일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 8월 23일

DSers Support is quite reactive and fast, very helpfull . Thanks to Colleen I could have the answers to my questions, any doubt has been cleared thanks to her!.

LINI DELIDUKA
프랑스
앱 사용 기간 6개월
답글 DSers개 2024년 8월 25일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 8월 26일

I Couldn't be happier with DSers.
they make my store more affective and easier to use as a dropshipper.
but mostly the good thing with DSers is the customer service - Very rare in 2024 so I highly recommend about them you won't regrated the money

JewelZap
이스라엘
앱 사용 기간 대략 1개월
답글 DSers개 2024년 8월 27일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 11월 21일

Very good response on Messenger Chat. Seemed very helpful and forward thinking. Good to do business with!

AURAFYE
미국
앱 사용 기간 23일
답글 DSers개 2024년 11월 24일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 8월 26일

I had a little technical issue with the App that I could not solve, resulting in me contacting the Live chat. I received really quick support from Chrissy from DSers Support Team. Her help was really fast and detailed, which helped me resolve the issue immediately.

Really good experience with the support, thanks a lot!

Ackem
독일
앱 사용 기간 16일
답글 DSers개 2024년 8월 27일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team