전체 평점
5
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 1월 29일

I accidentally added the same product to my store twice and needed to delete one without messing up the other. I reached out to support through chat, and Cynthia was super quick in sorting it out for me. Problem solved in a flash! Kudos to Cynthia for the awesome help!

Vintage & Trendy
브라질
앱 사용 기간 23일
답글 DSers개 2024년 1월 30일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 2월 1일에 편집됨

The customer rep responded to me timely and answered all of my questions and sometimes with screenshot. This is the first time I am contacting Dsers. I hope I continue to have this kind of experience with the product.

I had another conversation today and Selena was great. She helped me with all my questions.

Lybbel
네덜란드
앱 사용 기간 3개월
답글 DSers개 2024년 1월 23일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 3월 10일

The app helps you to handle most everything and the dropshipping service has never been this smooth. I'd recommend it to anyone who wants to try out dropshipping sales, it is just great!

n-keys
프랑스
앱 사용 기간 2일
답글 DSers개 2024년 3월 11일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 4월 29일

Jenny helped me today after struggling alot to transport my product to dsers she helped me to upgrade. so thankful.

OrArlet
미국
앱 사용 기간 4개월
2024년 2월 22일

Aimee is a very professional customer service representative, she assisted me very well and helped me solve all the issues. Thanks a lot Aimee

OBAHATS
오스트레일리아
앱 사용 기간 2개월
답글 DSers개 2024년 2월 25일

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2024년 4월 19일

Great service, quick replies and great understanding and lack of knowledge. thank very much :)

scrubtech
오스트레일리아
앱 사용 기간 대략 1개월
답글 DSers개 2024년 4월 21일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 1월 2일

DSers is an essential app for Shopify users, offering robust functionality that significantly enhances the dropshipping experience. Recently, I had the pleasure of interacting with Selena from the DSers support team. Her prompt and professional assistance showcased the app's commitment to excellent customer service. Selena's dedication made the overall experience seamless, contributing to the app's value for my business. I highly recommend DSers, not only for its features but also for the exceptional support provided by Selena.

SilkenAuto
미국
앱 사용 기간 1년 초과
답글 DSers개 2024년 1월 14일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 3월 10일

My questions for the time being is being answered and resolved properly. Thank you Isak, for your help!

BelSellStuffs
필리핀
앱 사용 기간 3개월
답글 DSers개 2024년 3월 11일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 2월 27일

Thanks to all of you, actually, From the first moment I contacted customer support, they were not just helpful but truly exceptional in their approach to customer service. I had some complicated issues with DSers, and honestly, they help me to solve that issue.
they were helpful and good experience.
thank you and keep up

Luxor Watch Gallery
이집트
앱 사용 기간 2일
답글 DSers개 2024년 2월 28일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 12월 29일

Thank you so much Via for helping me out. I was having issues logging in. Via found a solution for the issue and also showed me step by step on how to get back into my account. Via also helped me resolve an error message on my product. I'm really happy with the service I received. 5 star service.

AJ Online Market
영국
앱 사용 기간 8개월
답글 DSers개 2024년 1월 3일

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team