리뷰 (26,498)

전체 평점
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2024년 6월 20일

Awesome customer service. Celia helped me with an order technical issue. She was very nice and professional. She solved my issue within a minute. Very appreciated.

BVC Shop
캐나다
앱 사용 기간 1일
답글 DSers개 2024년 6월 23일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 3월 7일

Customer service is amazing! Alice was awesome and walked us through our first order with detailed instructions on how to get free shipping on our order and use the Chrome extension instead of the API. She provided screenshots and was extremely patient with us while we performed each step! Not everyone will wait until you go through the whole process to ensure it works but Alice did and we are thankful!

Get Swag Shack
미국
앱 사용 기간 대략 1개월
답글 DSers개 2024년 3월 10일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 4월 10일

Emma spent an hour to help me with pricing adjustment and a lot of different things , she is so great , best customer service ever , thank you so much

My Store
오스트레일리아
앱 사용 기간 대략 1개월
답글 DSers개 2024년 4월 11일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 3월 30일

Had an bug with my store, It was Irene who helped me. Fast response, helpful, she has it all

JustLockets
베트남
앱 사용 기간 2개월
답글 DSers개 2024년 3월 31일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 3월 28일

I had trouble with tracking number and chatted with Chrissy who was very helpful. All my problems were solved. Great experience! Recommend!

LuminaDreamsDecor
베트남
앱 사용 기간 29일
답글 DSers개 2024년 3월 31일

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2024년 3월 14일

had so many questions and got stuck i was lost but a adviser called Aimee was so helpful and guided me through EVERYTHING and held my hand and taught me so much i feel like a dDSers expert now i know so much more THANKYOU AIMEE someone needs to give her a pay rise she was amazing!!! really good support im so glad i met her today !!! :D:D

Love Pets Home
영국
앱 사용 기간 3개월
답글 DSers개 2024년 3월 17일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 5월 11일

The CS advisor Emma, she as very nice and supportive with proper guidance in an issue about order processing. Thank You very much!

Torange
영국
앱 사용 기간 28일
답글 DSers개 2024년 5월 12일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 5월 4일

Rallas from the support team at Dser has been phenomenal! Their prompt responses and thorough assistance have truly made my experience seamless and enjoyable. It's refreshing to encounter such dedicated support professionals who go above and beyond to ensure customer satisfaction. Kudos to Rallas and the entire support team at Dser for their outstanding service!

atpace
미국
앱 사용 기간 19일
답글 DSers개 2024년 5월 5일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 3월 26일

Thanks for All Team on Dsers - for their quick Reply and support for Any Inquiries , Thank you for Selena she was very helpful and realiable
to client, She deserve FIVE STARS.

Tayseer

Havanastar - هاڤاناستار
사우디아라비아
앱 사용 기간 5개월
답글 DSers개 2024년 3월 27일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 5월 12일

Aimee was available and helped me solve the problem.

Compra Luxe
이탈리아
앱 사용 기간 대략 2개월
답글 DSers개 2024년 5월 13일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team