리뷰 (30,464)

전체 평점
5
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 8월 22일

Rita was EXTREMELY Helpful, gave me step by step instructions, and knew exactly how to fix my problem. THANK YOU!.

Prime Projectors
미국
앱 사용 기간 26일
답글 DSers개 2024년 8월 25일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 9월 5일

I found that DSers-AliExpress Dropshipping is probably a great thing to have but I find the App itself very intrusive. My privacy is very important to me and it seems to be in every aspect of my computer. Please remove DSers and cancel any future correspondence.

Chloe's Purr Tees
캐나다
앱 사용 기간 2개월
답글 DSers개 2024년 9월 8일

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

What do you mean by intrusive? We do not share any private data

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024년 8월 7일

Very grateful for the quick help. responded literally 15 seconds after I contacted them. helped with the order and everything was great, thanks again!

CosyClaws
영국
앱 사용 기간 대략 1개월
답글 DSers개 2024년 8월 8일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 7월 12일

Today I was passing with a problem upon processing an order to my store, but everything changes when I contacted Rfimp, really helpful and fast. Rfimp is really a professional one who helped me step by step in Dsers orders.

bonbop
미국
앱 사용 기간 대략 2년
답글 DSers개 2024년 7월 14일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 9월 24일

I had Esfania helping me, and I cant fault! Speedy replies, and a massive help when I needed art quickly!

NutriScale
영국
앱 사용 기간 20일
답글 DSers개 2024년 10월 8일

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 7월 27일

Excellent Experience with DSers!

I am truly impressed with the service I've received from DSers. The integration with AliExpress is seamless and has made the dropshipping process much more efficient and manageable.

From the very beginning, the customer support has been exceptional. Chloe, in particular, has been incredibly helpful, guiding me step by step through every question and resolving any issues that arose. Her patience and knowledge have made my experience even better.

The platform is intuitive and easy to use, with all the necessary tools to manage products, orders, and variant mapping effectively. Additionally, the automatic synchronization options are a great advantage to keep my inventory updated without extra effort.

DSers has definitely exceeded my expectations, and I would recommend it to anyone looking for a reliable and efficient dropshipping solution. Thank you, DSers, for making my business more successful!

Celusta
스페인
앱 사용 기간 대략 1개월
답글 DSers개 2024년 7월 29일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 11월 12일

Zoe was amazing, constantly wanted to solve the problem for me, was engaged all the time. This is high quality service!

FlyBall
스웨덴
앱 사용 기간 3일
답글 DSers개 2024년 11월 13일

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 10월 14일

The best of the best. Really easy and quick with the help I needed. Can recommend.

Cuddle Buddies
독일
앱 사용 기간 6일
답글 DSers개 2024년 10월 15일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 7월 30일

Wendy is super quick with detecting the issue I was mentioning and came up with clear solution (image + pointer). Super helpful and quick customer support.

BOND™ COLLECTION
영국
앱 사용 기간 4개월
답글 DSers개 2024년 8월 1일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 11월 18일

Esfania great service was great help couldnt get any better help very patient with me as a beginner thanks again

My Store
멕시코
앱 사용 기간 대략 22시간
답글 DSers개 2024년 11월 19일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team