리뷰 (30,368)

전체 평점
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2024년 8월 5일

Great customer service. My issues was resolved with a live agent at 10pm EST. Impeccable and friendly service!

thepawfits
미국
앱 사용 기간 1년 초과
답글 DSers개 2024년 8월 7일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 8월 6일

When using free(Basic) subscription, we still have a bill of 49.90 for pro subscription. We would like to have this solved as soon as posible with a refund for money we had no intention to pay. If there is even cheaper subscription then the sum we pay, it is absolutely absurd. If this is for downloading, Dsers should have stated it, but the only thing there was is that there is a free subscription. This happened twice, once we got it delete after with no intent to pay, but by assumption of an employer that it was a mistake and plan was changed, it was dowloaded again, and same scenario has occured. Please take care of it.

onlyyoujewelry
미국
앱 사용 기간 26일
답글 DSers개 2024년 8월 8일

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

2024년 7월 24일

Perfect for beginners with a low amount of orders. The customer service is just perfect, thanks to Coleen for her professionalism and kindness !

Les Pattounes
프랑스
앱 사용 기간 5개월
답글 DSers개 2024년 7월 25일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 8월 4일

Ms. Rita solved my problem as soon as possible. I really thank her.

doveess
사우디아라비아
앱 사용 기간 3개월
답글 DSers개 2024년 8월 5일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 8월 29일

Olivia is very Cooperative and kind heart person. Thanks Olivia! for your support.

My Store
미국
앱 사용 기간 대략 2개월
답글 DSers개 2024년 9월 1일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 9월 13일

Amazing service solved my problem in seconds. Appreciated.

SAVVYDROP
캐나다
앱 사용 기간 대략 2개월
답글 DSers개 2024년 9월 17일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 10월 3일

Parabéns a plataforma Dsers, vocês dão um show no quesito Atendimento ao Cliente. Por meio da Sandy, consegui solucionar um problema técnico que sem ela não teria como resolver. Foi extremamente cuidadosa, atenta, segura e sobre fazer as perguntas certas para chegar à solução. Parabéns Dser, parabéns Sandy e obrigado!

Fast Tênis
브라질
앱 사용 기간 대략 2개월
답글 DSers개 2024년 10월 10일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 10월 9일

Great service! Raphael was very helpful! Answered all my questions on time!

Cartifya
미국
앱 사용 기간 3일
답글 DSers개 2024년 10월 15일



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 11월 17일

First time using DSers, and it seems like a good app.
I had some questions that I needed answers to. Rita was very helpful and was fast to reply with the answers I needed. Thanks so much.!

Vendie
오스트레일리아
앱 사용 기간 대략 4시간
답글 DSers개 2024년 11월 19일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 11월 19일

Customer service specialist Chloe is awesome and addressed my issues. I wish all customer service specialists are as great as her.

Nifty Clutters
미국
앱 사용 기간 3일
답글 DSers개 2024년 11월 20일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team