리뷰 (30,363)

전체 평점
5
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 10월 9일

Great service! Raphael was very helpful! Answered all my questions on time!

Cartifya
미국
앱 사용 기간 3일
답글 DSers개 2024년 10월 15일



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 11월 17일

First time using DSers, and it seems like a good app.
I had some questions that I needed answers to. Rita was very helpful and was fast to reply with the answers I needed. Thanks so much.!

Vendie
오스트레일리아
앱 사용 기간 대략 4시간
답글 DSers개 2024년 11월 19일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 11월 19일

Customer service specialist Chloe is awesome and addressed my issues. I wish all customer service specialists are as great as her.

Nifty Clutters
미국
앱 사용 기간 3일
답글 DSers개 2024년 11월 20일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 11월 15일

Very good service

Vertexia
스페인
앱 사용 기간 2개월
답글 DSers개 2024년 11월 17일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 8월 27일

The supporting team is amazing. I've had Lily, she helped me immediately and was very kind. Thank you Lily

MYPINTILI
벨기에
앱 사용 기간 12일
답글 DSers개 2024년 8월 28일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 9월 2일

Olivia muito prestativa! Me ajudou no meu problema

Oleva Shop
브라질
앱 사용 기간 대략 1년
답글 DSers개 2024년 9월 4일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 7월 18일

I recently had the pleasure of interacting with Holly from the DSers support team regarding a customer return due to sizing issues. The entire experience was smooth and highly satisfactory.

**Prompt Response:**
Holly responded to my initial query within minutes, which was incredibly reassuring. The quick reply showed a high level of attentiveness and commitment to customer service.

**Clear and Helpful Communication:**
Holly’s messages were clear, concise, and polite. She provided direct answers and useful links to resources such as the DSers Help Center and YouTube channel, which I found very helpful for additional support.

**Guidance and Assistance:**
When I explained my situation, Holly confirmed my understanding that I need to initiate the return directly with the AliExpress supplier. Her confirmation helped clarify my next steps and made the process less daunting.

**Professional and Friendly:**
Throughout our interaction, Holly maintained a friendly and professional tone. It felt like she genuinely cared about resolving my issue and ensuring I had all the information I needed.

Overall, Holly exemplified excellent customer service. Her quick and effective assistance made my experience with DSers a positive one. I highly recommend the DSers support team, and especially Holly, for anyone needing help with their dropshipping needs.

Thank you, Holly, for your outstanding support!

Rating: ⭐⭐⭐⭐⭐ (5/5)

Emery London
영국
앱 사용 기간 11일
답글 DSers개 2024년 7월 21일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 8월 29일

Great customer service, Colleen was very helpful! :)

Mini Gardener
포르투갈
앱 사용 기간 3개월
답글 DSers개 2024년 9월 1일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 9월 18일

Amazing customer service! Can't be better. Thank you.

Planètes bracelets
프랑스
앱 사용 기간 9일
답글 DSers개 2024년 10월 7일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 9월 21일

Muito bom, suporte excelente

Energia Portatil
브라질
앱 사용 기간 11개월
답글 DSers개 2024년 10월 7일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team