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I was advised to switch to DSers because Oberlo was shutting down. So I migrated & now all of my pricing is messed up. I have spent the last 2 days trying to figure out how the pricing works as I sell in AUD. Now I have just discovered I can't include shipping costs when I import & push to my store. I have to average them out using my pricing rules ! Oberlo could add shipping with no problems. ...
They can be extremely slow! The remapping has taken over 20 days and still needs to be done. If they told me they could not help in the first place, then I would have done it myself 100 times!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a ...
estou tendo problemas com o DSERS preciso de suporte para resolver a minha situação porque estou querendo procesar os meus primeros pedidos na plataforma porem esta aparecendo um erro nele que nao me permite liberar para o receber os pedidos dos meus clientes... entre em contato no e-mail so que ate agora nao tive resposta
Hola buenas tardes, de momento tengo problemas con mi cuenta, estaba funcionando bien y ahora no me deja trabajar
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could ...
hello thank you.for first experience is´t not easy to conclued a command.so a little is always welcome.
Hi Ribambelle,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. ...
It would be a nice app, but you can't handle it on a mobile phone. There is no zoom or focus or scrolling possible in some areas. Thats sad, makes it pretty useless if I need a desktop to process an order. Tried it with different browser and even a desktop version on my phone. But I don't get to the area I want, the focus stays the same, inside an unwanted area, and there is no scrolling and ...
Hi Pure Bracelets,
We really appreciate your review of our App. We will take your suggestions into consideration and develop a more mobile-friendly version! We are grateful ...
The online team for this app has been helpful to me. It will still take me more time to decide on a higher star rating.
Hello!
Thank you for your comment and review!
Glad to hear that the team has been really helpful.
Don't hesitate to contact us again if you need help, we'll be happy to ...
Have fulfilment issue showing at my shopify backend when order generated, Shopify automatic requested fulfilment but somehow DSers declined, and been many days still the same. pro: reached out to Live chat, get responded very fast, [Colin] helped out to check as order was fine. con: annoying towards at the end, which is the live chat team have "review" KPI to achieve, very pushy to the user to ...
Hi
Thank you for your review! We apologize if you feel pushed about the replying review because we are trying to get proper feedback. DSers will continue trying hard to ...
once in a while the dsers bug is not back, the app is missing more, it cannot happen, there are thousands of companies that depend on the app, I need to edit the product and it is not working in any store, the problem is not just me
Hi dear team ! I am sorry to hear that you have issue to when using DSers. Could you please tell me more detail about the bug you met with? Any detailed information would be ...
Wang helpt me to fix the link to my store. He was really nice and quick. Great service at messenger. :D
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience ...