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2024년 7월 18일

Não consigo entrar no APP porque pede senha para entrar sendo que eu nem criei a senha. Quando vou por a senha ele sai da tela muito confuso. No dsers não tem problema. O problema é quando vou entrar no aliexpress.

Ylisaofertas.com
브라질
앱 사용 기간 3개월
답글 DSers개 2024년 7월 21일

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024년 11월 8일

Gracias a Rfimp por su atención. Tuvo paciencia conmigo que soy nuevo y me ayudó en el proceso!

NeoStalgic Gamer
스페인
앱 사용 기간 대략 3시간
답글 DSers개 2024년 11월 10일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 7월 23일

J'ai eu à échanger avec les collaborateurs de Dsers et notamment Maria qui m'a vraiment conseillé et aidé à trouver la solution au problème que j'ai posé. Elle et son équipe sont vraiment super et je les recommande.

vroomvirtuoso
벨기에
앱 사용 기간 대략 1개월
답글 DSers개 2024년 7월 25일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 7월 12일

I was so happy to click on the message tab, someone joined in less than a minute. All of my issues were resolved in minutes. I highly recommend you click on the message tab someone like "Rfimp" will be happy to help answer your questions.

Nikki St. Fleur
미국
앱 사용 기간 6개월
답글 DSers개 2024년 7월 14일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 7월 24일

fui atendido pela Aimee, um dos melhores atendimento que ja tive

Trix Beleza
브라질
앱 사용 기간 대략 1개월
답글 DSers개 2024년 7월 25일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 8월 9일

Myra was great, quick and responded quickly.
as for the app, Its kind of unprofessional to me to have to get help through messenger. although myra ws very helpful.

FREEDOM47
미국
앱 사용 기간 6일
답글 DSers개 2024년 8월 11일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 7월 28일

I would have given a 10 but it only allows 5. Sherry has been so patient and helpful. Absolutely made me feel a valued customer. Thank you Sherry for your support and understanding.

Alert Wise
영국
앱 사용 기간 26일
답글 DSers개 2024년 7월 29일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 7월 15일

Sherry was amazing, helpful and very respectful! Sherry was very patient too!

Foldios
미국
앱 사용 기간 4개월
답글 DSers개 2024년 7월 16일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 7월 23일

je remercie aimee avec qui j'ai échangé, réponse très rapide a régler mon problème en 2min

Ma boutique
프랑스
앱 사용 기간 대략 1개월
답글 DSers개 2024년 7월 25일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 9월 11일

They are awesome with the support, Marry was fantastic and helped me to solve my issue. 100% reccommended.

UpZeen
미국
앱 사용 기간 대략 13시간
답글 DSers개 2024년 9월 17일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team