리뷰 (30,354)

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2024년 7월 14일

Sensacional o suporte do Isak, em pleno domingo resolveu meu problema!!

Zayalux
브라질
앱 사용 기간 3개월
답글 DSers개 2024년 7월 15일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 10월 9일

Muchas gracias por la ayuda muy contento 5 estrellas vivían

Unique
미국
앱 사용 기간 대략 3시간
답글 DSers개 2024년 10월 10일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 7월 30일

Selena, Great service!

VOXEU Italy
브라질
앱 사용 기간 11일
답글 DSers개 2024년 8월 1일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 6월 29일

I had trouble in fulfilling an order and I got to talk to Rita and she helped me through the whole thing and she was GREAT!! and I thank You so much.

Kathie May's Online Outlet
미국
앱 사용 기간 대략 2년
답글 DSers개 2024년 6월 30일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 7월 22일

Today I contacted help center, and I got a wonderful help from an amazing assistant Chole. I'm glad to say she helped me so much to figure out what I needed to do, and Gladly I'm saying that I'm satisfied with her support and her time.

Amrony
미국
앱 사용 기간 30일
답글 DSers개 2024년 7월 23일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 11월 20일

Rita was efficient in resolving my issue.

My Store
미국
앱 사용 기간 대략 2시간
답글 DSers개 2024년 11월 21일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 10월 16일

Neva did a great job of working through my questions and providing screenshots to help me comprehend my questions and help me to learn new features I didn't know existed previously.

Very patient and upbeat during the interaction.
Thanks again Neva
Jim

UT KICK ASS
미국
앱 사용 기간 대략 3시간
답글 DSers개 2024년 10월 17일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 6월 30일에 편집됨

You need "write a review" link top and center of page with bold print. Nearly over looked it and didn't do review. Needs to be more visible. The Alex's customer service was really great. Answered all my questions. Very pleased.

Greenfrog Cycling
미국
앱 사용 기간 대략 2년
2024년 10월 22일

I recently had the pleasure of working with Miss Olivia from DSers live support, and I couldn't be more impressed with the experience. As someone who was creating a store and binding products with DSers for the first time, I encountered a few challenges along the way. When I reached out to live chat for help, I was fortunate to be connected with Olivia, who was not only extremely professional but also incredibly knowledgeable.

She patiently guided me through the entire process, making sure I understood every step, and resolved all my issues with ease. Her expertise and training were evident in how smoothly she handled my concerns, and she made what could have been a stressful situation feel completely manageable.

Thanks to her, my store is now up and running without a hitch. Olivia truly went above and beyond to ensure I had a great experience, and I’m grateful for her help. Highly recommend DSers live support!

Better Sleep Access
미국
앱 사용 기간 대략 2시간
답글 DSers개 2024년 10월 23일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 10월 20일

Fast reply from Aurora (costumer service) on messenger.
My issue was solved in minutes after I reached out to them!!

Skar Luxe
노르웨이
앱 사용 기간 대략 2시간
답글 DSers개 2024년 10월 22일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team