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2024년 2월 17일

I'm fairly new to DSERS and I was contacting for the first time not too sure if id get the answers id needed because I had to ask so much but I was transferred to AIMEE and she spent at least 30+ minutes answering my questions so 100% the best support team i've seen. Give AIMEE a raise for real.

Grandeur Smokes
미국
앱 사용 기간 대략 1개월
답글 DSers개 2024년 2월 19일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 1월 29일

I would like to say Thank You to Aimee that supported me very quickly, and it was really helpfull to solve my problem!

Loja da Dryka
브라질
앱 사용 기간 대략 1년
답글 DSers개 2024년 1월 31일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 2월 22일

I reached out to the Dsers support team regarding issues with the application. I received assistance from Chrissy's , who was extremely friendly and promptly addressed all of my concerns.
Their responsiveness was exceptional, with solutions provided within a mere 10 minutes during our conversation on Facebook.

I am very satisfied with the application and the professionalism of the team.

I highly recommend it!

KISSMYFROG
영국
앱 사용 기간 21일
답글 DSers개 2024년 2월 25일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 3월 3일

客服人員Wendy回覆問題很迅速也很客氣,還會主動追蹤動向看使用者是否有幾解決問題,而且中文也通,這樣用起來真的很方便跟安心

La Door Home
대만
앱 사용 기간 7일
답글 DSers개 2024년 3월 4일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 2월 5일

Eden served me incredibly well. I am very satisfied with the support and I use the free plan!

Tio Juanico
브라질
앱 사용 기간 5개월
답글 DSers개 2024년 2월 8일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 2월 7일

Selena really helped me how to separate the product's shipping from variants, thank you for your help and kind support! She is very helpful.

proudpoodle
체코
앱 사용 기간 5개월
답글 DSers개 2024년 2월 11일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 2월 13일

The experiences with DSers has been pretty great. I love the tools it offers, and when you explore you find even more features you didn't realize were available. Its not super user friendly in the beginning, but I promise if you take the time to actually explore what DSers has to offer, the user experience becomes exponentially easier. I've also had to contact support on an issue, and they were quick to respond. They even taught me something new! Neva was a great help to me and I'm glad she showed me how to fix the issue I was having, and she made it super simple.

Hand Picked Wonders
미국
앱 사용 기간 대략 2개월
답글 DSers개 2024년 2월 16일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 2월 16일

Support client agréable et patient, Meena a bien répondu à mes différentes demandes.
Elle m'a aussi donné de très bon conseils.
Je recommande vivement cette application.

Design-Aquabain
프랑스
앱 사용 기간 대략 1개월
답글 DSers개 2024년 2월 19일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 3월 27일

Just got the support I needed. Thanks Vivian!

Noble GSD
미국
앱 사용 기간 1일
답글 DSers개 2024년 3월 31일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 3월 5일

I am extremely satisfied with the experience I had with DSers, largely thanks to the excellent customer service provided by Chrissy. Her professionalism and commitment to resolving issues quickly were impressive.

Noava Univers
프랑스
앱 사용 기간 5일
답글 DSers개 2024년 3월 6일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team