리뷰 (30,401)

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2024년 8월 25일

As a first time user, I was placing my first order with DSERS, chrissy was nothing but helpful and polite, she sent me screenshots of exactly what o do, she made the whole process so easy and she responded so quickly! her support has given me knowledge and confidence to place orders going forward. Thank you chrissy!

ckfinest
영국
앱 사용 기간 3개월
답글 DSers개 2024년 8월 26일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 10월 18일

I recently had the opportunity to work with Celia, and I must say, the experience exceeded my expectations. From the moment I reached out with my inquiry, she demonstrated a high level of professionalism, patience, and expertise. Glad to learn from you.

WanderLust Treasures
미국
앱 사용 기간 2개월
답글 DSers개 2024년 10월 20일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 9월 11일

I had a great experience with DSers-AliExpress Dropshipping thanks to Aurora, who provided excellent customer support. She was very helpful and clarified all my doubts efficiently. Her knowledge and professionalism made the whole process much smoother. I would highly recommend this app for anyone looking to streamline their dropshipping operations!

Fresh Io
미국
앱 사용 기간 3개월
답글 DSers개 2024년 9월 12일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 9월 5일에 편집됨

Great customer service here, had a problem dealing with my first order and Raphael fixed it for me in a matter of minutes. Definitely recommended. Selena was also very helpful while I was getting used to the way things work.

The Cute Stop
영국
앱 사용 기간 3개월
답글 DSers개 2024년 9월 1일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 10월 30일

Esfania was incredibly helpful! She resolved my issue quickly and took the time to answer all my questions with clarity and patience. Her professionalism and availability really put me at ease. I highly recommend her assistance!

CALIEGO
프랑스
앱 사용 기간 3개월
답글 DSers개 2024년 10월 31일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 11월 21일

Myra was very helpful, she walk me through my problem and was never shy to
provide great answers when l asked something.

Manay Watches
이집트
앱 사용 기간 대략 2개월
답글 DSers개 2024년 11월 24일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 9월 6일

I enjoy using DSers, anytime I have an issue they are quick to resolve it. Sans was my representative and was very helpful! I recommend using DSers for all your Dropshipping needs .

Maryjanes Designs
미국
앱 사용 기간 대략 1년
답글 DSers개 2024년 9월 8일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 11월 3일

“I had the pleasure of chatting with AL at DSers, and let me tell you, this professional is like a walking encyclopedia of drop shipping! Not only is AL incredibly knowledgeable—seriously, I think he might have a PhD in 'How to Make Money While Wearing Pajamas'—but he was also polite enough to answer my million questions without rolling his eyes (at least not audibly). If you need help, don’t hesitate—just be prepared to be amazed and maybe take notes!”

hellorecoverygirl
미국
앱 사용 기간 19일
답글 DSers개 2024년 11월 4일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 9월 4일

Olivia has been very helpful, she guided me nicely and made sure I understood my issues properly. Even though my issue didn't get fixed yet due to processing time but Olivia has a great patience, she explained how fix my issues later in full detail. a very great customer service! Keep up the good work Olivia :)

MarvelSphere
오스트레일리아
앱 사용 기간 3개월
답글 DSers개 2024년 9월 5일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 9월 24일

I had a problem involving Shopify that I could not find a solution for. I contacted Dsers support and was assisted by Villanelle who helped me for more than 5 hours to find a solution. I have certainly never received that kind of attention to the problem before, as I have received this time from Dsers support. I am delighted with the app and the service.

Mi tienda
스페인
앱 사용 기간 16일
답글 DSers개 2024년 10월 8일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team