리뷰 (26,278)

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2024년 2월 18일

great support from Tiffany! have a great day.

luxeloom
미국
앱 사용 기간 대략 1개월
답글 DSers개 2024년 2월 19일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 1월 17일

I needed help and jully was very responsive and understanding, customer service is great. My support jully knew how to find my problems quickly and solved everything, thank you!

AFTINI
프랑스
앱 사용 기간 5개월
답글 DSers개 2024년 1월 21일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 1월 11일

I have already needed the help of DSERS agents several times. For Manipulations that I did not really master or only poorly. Each time, they were on top, very attentive. They are very educational.

CPPBEL.COM Ltd
영국
앱 사용 기간 5개월
답글 DSers개 2024년 1월 15일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 4월 13일

Stellar Support at DSers!
Impressed with DSers's customer service! Received a quick response and Raphael was incredibly helpful. They listened attentively, offered a solution, and even went the extra mile. Issue resolved quickly! Highly recommend!

Nehushtan
이스라엘
앱 사용 기간 5분
답글 DSers개 2024년 4월 14일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 5월 2일

Très agréable et dune aide fantastique. je remercie la personne qui été de l'autre cote et que ma bien aide dans cette nouvelle étape de ma vie. Merci

La Cabane a Tout
프랑스
앱 사용 기간 9일
답글 DSers개 2024년 5월 5일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 4월 1일

Un service client de qualité avec Aimee qui a su répondre rapidement à mes questions

Dasuro
프랑스
앱 사용 기간 8개월
답글 DSers개 2024년 4월 2일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 1월 2일

"Exceptional Customer Support Experience with Eden – Above and Beyond!"

I recently on 12-31-23 had the pleasure of experiencing truly outstanding customer support from Eden, and I couldn't be more impressed. In a world where exceptional service seems increasingly rare, Eden went above and beyond to ensure my satisfaction.

From the moment I reached out for assistance, Eden demonstrated unparalleled professionalism, patience, and a genuine commitment to resolving my issue. What sets Eden apart is not just the quick and effective solution provided, but the level of care and attention to detail that accompanied it.

Eden's effectuve communication skills are impeccable. They not only addressed my concerns promptly but also took the time to explain the process in a clear and concise manner, ensuring that I fully understood every step of the resolution. This personalized approach made me feel valued as a customer and, most importantly, heard.

What truly stood out was Eden's willingness to go the extra mile. Instead of settling for a standard resolution, Eden proactively identified potential future issues and provided preventive measures to ensure a seamless experience moving forward. This proactive approach is a testament to Eden's dedication to customer satisfaction, and it left a lasting impression on me.

In an era where customer service can sometimes feel robotic and detached, Eden restored my faith in the power of exceptional customer support. Their commitment to excellence sets a benchmark that I hope other customer support agents will strive to achieve.

In conclusion, my interaction with Eden was nothing short of phenomenal. I am genuinely grateful for the outstanding service provided and the peace of mind that comes with knowing there are dedicated professionals like Eden ready to assist. If you're looking for customer support that exceeds expectations, look no further – Eden is the epitome of excellence in customer service!

P.S. I would also like to add the customer support agent Nephele for delivering assurance that all of my needs were met to the fullest as Nephele covered my additional concern!! GREAT JOB DSers customer support!!

William Watson
Your Healthy Adventure & More

Your Healthy Adventure & More
미국
앱 사용 기간 9개월
답글 DSers개 2024년 1월 14일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 3월 5일에 편집됨

Chrissy, thank you for fast help and understanding!

LYXY
스웨덴
앱 사용 기간 대략 2개월
답글 DSers개 2024년 2월 25일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 2월 16일

Thank you Jenny for assisting was very helpful!

Print Genie
오스트레일리아
앱 사용 기간 3개월
답글 DSers개 2024년 2월 17일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 1월 25일

OMG! The patience Amity had dealing with my issues should be in the record books. I would like to thank DSers for hiring such an amazing support specialist, and a grateful thanks to Amity. My only wish is that I could receive your service every time.

Oopsc!
미국
앱 사용 기간 22일
답글 DSers개 2024년 1월 28일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team