리뷰 (30,401)

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2024년 10월 22일

Isak, my customer support specialist, was very helpful today. I was struggling with a few technical matters on my account, and Isak helped me resolve my issue fast and flawlessly. I am satisfied and would definitely rate Dser's customer support high, thanks to such skilled and professional specialists, like Isak.

Fabollet
체코
앱 사용 기간 30일
답글 DSers개 2024년 10월 23일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 9월 5일

I would like to appreciate some excellent & exceptional service l received from Vivian. She really went out of her way in assist me with my queries. Please keep up the good work, much appreciated. Thank you.

Prestige Hub
남아프리카
앱 사용 기간 3개월
답글 DSers개 2024년 9월 8일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 10월 2일

Great service from Chloe, she was very quick, friendly and was able to assist with my query quickly. Using the DSER app is a very user friendly interface.

The Must Have Goods
영국
앱 사용 기간 5개월
답글 DSers개 2024년 10월 10일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 9월 30일

Ms. Rite was very helpful assisting me with my issue. Very detail information was shared and I was able to solve my problem.

Perfect Gifts Inc.
미국
앱 사용 기간 10개월
답글 DSers개 2024년 10월 10일

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 9월 28일

Rita was fantastic in helping me resolve some issues with my account. Once you get used to it, the app is great. Although the customer service is via messenger, it's still good!

Seaside-Montessori
미국
앱 사용 기간 6개월
답글 DSers개 2024년 10월 8일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 10월 16일

Got the help I needed at once, Isak was there to save my day!

Esto Shop
노르웨이
앱 사용 기간 3개월
답글 DSers개 2024년 10월 17일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 11월 9일

This app is phenomenal and everyone that works there has been super helpful with any issues I have. Zoe has been especially helpful with everything I need and has been so nice in all of her responses. :)

The Collective Craze
미국
앱 사용 기간 18일
답글 DSers개 2024년 11월 12일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 9월 13일

I had an excellent experience with the live chat support. They responded to my queries quickly and provided clear, helpful guidance that resolved my issues quickly. The support team is knowledgeable and efficient, which made the entire process smooth and stress-free. I highly recommend their service.

My Store
케냐
앱 사용 기간 2개월
답글 DSers개 2024년 9월 17일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 10월 2일

I am extremely satisfied with the service provided by luna. She helped me quickly resolve an issue when cancelling an order from AliExpress to DSers, she was super patient with me and was resolved very quickly, thank you so much

Glamtrend
영국
앱 사용 기간 대략 2개월
답글 DSers개 2024년 10월 10일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 9월 22일

I got excellent service from my agent Wendy. It was great, everything was fast, i didnt need to wait for too long, and helped me with my problem fast! So i didnt need to worry.
Highly recommended.

Mug Warm
체코
앱 사용 기간 29일
답글 DSers개 2024년 10월 7일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team