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2024년 11월 14일

I recently had the pleasure of being assisted by Rita from DSers' support team, and I couldn't be more satisfied with the experience. She was extremely kind, and attentive. Even though she could not resolve my issue. She pointed me in the right direction to get assistance.

Infinite Variety Marketplace
미국
앱 사용 기간 7개월
답글 DSers개 2024년 11월 17일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 11월 2일

I had a problem with making payment, Chloe made is so easy to sort. She helped me to understand what the issues where and helped me to get through them step by step, she was amazing

Phitness Pro Ltd
영국
앱 사용 기간 6개월
답글 DSers개 2024년 11월 3일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 10월 22일

Zico was amazing !!! Helped me with my issues and even took an extra step as to informing me on another feature I wasnt aware of . 5 stars to you Zico !!!

Queen And Jewels
미국
앱 사용 기간 12개월
답글 DSers개 2024년 10월 24일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 9월 9일

I’ve been using the DSers dropshipping app for a few months now, and I’m genuinely impressed with its functionality and ease of use. Here’s why I think it’s a top choice for anyone in the dropshipping business:

Seamless Integration: DSers integrates flawlessly with major e-commerce platforms like Shopify and WooCommerce. The setup was straightforward, and syncing my store took no time at all.

Efficient Order Management: The bulk order processing feature is a lifesaver! I can place and manage orders in bulk, which significantly reduces the time spent on order fulfillment. This has allowed me to scale my business without getting bogged down in administrative tasks.

Advanced Product Customization: DSers offers robust tools for customizing product details and pricing. The ability to set up different pricing rules and manage product variations has streamlined my product management process.

Supplier Management: Finding and working with suppliers is much easier with DSers. The app provides a comprehensive list of suppliers and lets me compare prices and reviews, which helps in choosing the best options for my store.

User-Friendly Interface: The dashboard is intuitive and easy to navigate. Whether you’re a dropshipping newbie or a seasoned pro, you’ll find the features and layout user-friendly.

Reliable Support: The customer support team is responsive and knowledgeable. Any questions or issues I’ve had have been addressed promptly, which is always a plus.

Tokyowai
독일
앱 사용 기간 5개월
답글 DSers개 2024년 9월 10일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 10월 31일

Recently starting using DSERS. Such a versatile app and great integrations with shopify-Aliexpress. I have gotten the hang of the dropshipping app after viewing the training videos and getting extra assistance from service agent Chloe. She helped clarify any extra concerns I had regarding the app. Excited to see where this app takes my dropshipping business.

Wholesome Gifts 4 All
미국
앱 사용 기간 5개월
답글 DSers개 2024년 11월 3일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 10월 30일

I had a product that needed to be fix and it they where there for me every step of the way.

Fashion Little Box
미국
앱 사용 기간 1년 초과
답글 DSers개 2024년 10월 31일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 9월 21일

This was my first order, and I guess I was doing too much. Lydia so kindly helped me through the process of mapping the correct product and ordering it. I had made a big mess!! She helped me straighten the product out and guided me where to go for the reorder.

Thanks Lydia!

Shopsunshineblossoms
미국
앱 사용 기간 거의 2년
답글 DSers개 2024년 10월 7일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 10월 29일

I had a fantastic experience with DSers support, thanks to Sandy! She was incredibly responsive and knowledgeable, guiding me through my concerns with clear steps. Sandy’s friendly demeanor made the process feel personal, and she went above and beyond to ensure I understood everything. I now feel confident using DSers. Highly recommend their support, especially if you get Sandy!

TopThings
스웨덴
앱 사용 기간 10개월
답글 DSers개 2024년 10월 30일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 10월 3일

Vivian was excellent! I was desperately trying to fulfill an order and Vivian was very patient and knowledgeable. She was able to sort through my dilemma quickly and helped me get everything straight. It relieved a lot of stress tonight for me. 5 Gold Stars!!!

GoldStarCollection
미국
앱 사용 기간 1년 초과
답글 DSers개 2024년 10월 10일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 11월 13일

I had trouble resetting my password and verifying my account because I wasn’t receiving any emails, but Rita from the DSers team was a lifesaver! She was not only quick to respond but also incredibly polite and bubbly, making the support experience pleasant and stress-free. Rita guided me through each step with patience, checked my account details, and provided practical solutions. Her friendly and professional assistance turned a frustrating situation around. Thank you, Rita, for going above and beyond—I truly appreciate the 24/7 support from DSers!

JS District
네덜란드
앱 사용 기간 2개월
답글 DSers개 2024년 11월 14일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team