리뷰 (30,401)

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2024년 9월 27일

Excellent Customer Support!

I had an issue with the pricing on my store, and I reached out to DSers for help. The support team was incredibly responsive and efficient. They quickly identified where the problem was and resolved it in no time. I truly appreciate the prompt assistance and the professionalism shown throughout the process. DSers has proven once again to have outstanding customer service, and I highly recommend them!

Enagua Mart
르완다
앱 사용 기간 대략 1개월
답글 DSers개 2024년 10월 8일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 11월 8일

I was having an issue finding a supplier for a product, Sandy went above and beyond to help me. She not only found me a seconday supplier, but she also added it and set it up for me.

Gear Xscape | Adventure Awaits
미국
앱 사용 기간 대략 1개월
답글 DSers개 2024년 11월 10일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 11월 12일

Start using after CJ. All is fine, Support team is awesome

FishMak
미국
앱 사용 기간 4개월
답글 DSers개 2024년 11월 13일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 10월 26일

very fast and very responsive they helped me with all of my questions step by step. great customer service and was very helpful.

My Luxe Bags
미국
앱 사용 기간 4개월
답글 DSers개 2024년 10월 28일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 9월 18일

The new Customer Service live chat feature is a life saver! I messaged my issues and they helped me within minutes with an issues I've been trying to figure our for days. God Bless You!

Slay By Rae
미국
앱 사용 기간 4개월
답글 DSers개 2024년 10월 7일

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 10월 12일

Celia, help me a lot with some trouble that was having and cleared up any issues i had. Very helpful

Anime Verse
오스트레일리아
앱 사용 기간 대략 2개월
답글 DSers개 2024년 10월 15일



Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 11월 16일

I would recommend Dsers to any dropshipper as they have all the essential and more features to run the business , even i beginner can easily have help support. I talked to Chrissy and the agent was very helpful and was able to solved my issue.

InspireIR Shop
캐나다
앱 사용 기간 12일
답글 DSers개 2024년 11월 18일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 9월 27일

I am very satisfied with the service that was given to me by Jesse from the support team. Helped me with my issue and very quick too!

Nomad
뉴질랜드
앱 사용 기간 5개월
답글 DSers개 2024년 10월 8일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 9월 7일

Customer Service was amazing. I had a problem filling an order that would not map and CHAT help stayed with me until problem was resolved. GREAT HELP..!

The24hrStore
미국
앱 사용 기간 6개월
답글 DSers개 2024년 9월 9일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 8월 28일

Jesse was very helpful and provided me with the insight that I needed regarding my questions. Usually, when I have a question or need help, random people will offer help in exchange for money. However, they were able to provide me with the answers I needed and they were very patient with me. They even sent me a video to further explain to me what to do. I am very satisfied with the customer service I received today.

Lightwerxshop
미국
앱 사용 기간 3개월
답글 DSers개 2024년 9월 1일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team