리뷰 (29,335)

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2024년 6월 29일

vivian is nice and fast good service

DUSK
캐나다
앱 사용 기간 대략 5시간
답글 DSers개 2024년 6월 30일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 11월 27일

Neva not only eased but eliminated my frustration and pain.

I was having major problem mapping to one of my products. When trying to map a product i kept getting Order number 1029 (You need to map the products to let DSers know which supplier you are working with before you bulk order.). I kept getting the message, (Unable to save changes
The reason you cannot save is In Basic mapping, you need to select the corresponding variant, otherwise the mapping cannot be saved. To fix the issue, you need to re-map the part facing issues, or delete the mapping with problems.), when I try to basic mapping. No matter what I did based on the instructions I needed professional help. Neva is the best customer service hero I have ever worked with.

Neva didn't just past links to go to, she got it resolved all while telling me what she was doing and why. Today is the best experience I have gotten in six months. We need more like Neva real bad.

youroutletunlimited
미국
앱 사용 기간 대략 1년
답글 DSers개 2023년 11월 29일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 7월 29일

Excellent travail Maria vraiment adorable merci beaucoup pour ton soutien

Boutique Ecom
프랑스
앱 사용 기간 대략 23시간
답글 DSers개 2024년 8월 1일

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 4월 16일

Jully was incredibly prompt in her response and provided exceptionally useful information. I greatly appreciate her assistance!

Miyuki Japan Store
프랑스
앱 사용 기간 거의 2년
답글 DSers개 2024년 4월 18일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 4월 6일

I'm thrilled with the efficiency and support provided by DSers. Their Shopify app has simplified my order fulfillment process, saving me time and hassle. The team Especial Lennon behind the app is responsive and goes the extra mile to assist. Highly recommended for any Shopify store owner

OWDAX
영국
앱 사용 기간 5개월
답글 DSers개 2024년 4월 7일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 2월 12일

I've been on the phone trying to resolve some issues with my account for ten hours.
I seemed to be getting the run around from all your help. Just giving me one bandaid solution after another And not making sure my issue was resolved.
Finally the last representative by the name of Sandy Helped me and was able to resolve all my issues extremely fast and with percent accuracy.
Sandy is an extremely valuable asset for your company and for me.
She didn't waste time and knew exactly what she was doing and got this done fast and efficiently.
Please Thank her for me.

The others just wasted your company's time and money,
Not to mention MINE!

You Got Lucky
미국
앱 사용 기간 8개월
답글 DSers개 2024년 2월 16일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 4월 7일

Useful app for dropshipping Ali express products - Customer support is also quick and very good - Rfimp from Live support channel helped me resolve my issue in just a couple minutes. Super good!

Vista Haven
태국
앱 사용 기간 6개월
답글 DSers개 2024년 4월 8일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 4월 7일

Just starting out and trying to figure out the platform. Spoke with Isla who was very quick to respond and helpful. Hoping I am able to find the best suppliers to move forward with this!

Resort Ready
미국
앱 사용 기간 대략 2개월
답글 DSers개 2024년 4월 8일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 4월 17일

Alice helped me solve a problem that I was struggling with for half a day, literally in two minutes. Thank you very much.

INTOLERABILI
미국
앱 사용 기간 대략 1개월
답글 DSers개 2024년 4월 18일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 6월 8일

fiquei muito satisfeita com o atendimento, rápido e eficiente. Parabéns pelos suporte.

My Store
브라질
앱 사용 기간 대략 2개월
답글 DSers개 2024년 6월 10일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team