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2023년 10월 27일

I recently had the pleasure of using Dser's services to handle the import of my items, and I must say, the experience was nothing short of excellent. From start to finish, their team exhibited a level of professionalism and expertise that exceeded my expectations.

One of the standout features of Dser was their outstanding customer service. Their representatives were not only highly knowledgeable about the intricacies of the import process, but they were also incredibly patient and responsive. They guided me through every step, ensuring that I understood all the necessary procedures and documentation required.

Grandiose Designs Clothing X
미국
앱 사용 기간 5개월
답글 DSers개 2023년 10월 29일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 1월 12일

Atendimento ótimo, rápido, resolveu o que eu precisava.
Amei o atendimento a Alicia.
Obrigada

Eurobim
프랑스
앱 사용 기간 3개월
답글 DSers개 2024년 1월 15일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 1월 26일

Selena AMAZING

NexLaunch
네덜란드
앱 사용 기간 대략 1개월
답글 DSers개 2024년 1월 28일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023년 11월 12일

I'm giving 5 stars for a few simple reasons. First of all I had an issue on DSers and contacted the 24/7 support chat via FB Messenger. Lily came on the chat and helped me resolve the issue immediately, she had great customer service, responded quickly and fixed the issue instantly. Overall great experience 10/10 would recommend. And also the app is just great!

Sultanis
네덜란드
앱 사용 기간 대략 2개월
답글 DSers개 2023년 11월 13일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023년 12월 8일

Uma atendente do Dsers chamada Irene, me ajudou muito e foi muito paciente para me ajudar a resolver meu problema!!

TrendPort
브라질
앱 사용 기간 6개월
답글 DSers개 2023년 12월 11일

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023년 9월 28일

Anytime I am having trouble with DSers I reach out via live chat. I always receive answers and solutions to my questions or problems. I've never had a situation go unresolved. Today, I had trouble with mapping... it would not work on my end. Ralla helped me the best they could. Through screenshots and messaging we finally had resolution and fixed the problem. I am always so pleased with the service and Ralla made my day by not giving up and helping me.
Thank you!

Glitsen
미국
앱 사용 기간 1년 초과
답글 DSers개 2023년 10월 3일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023년 12월 11일

Estou gostando do app, e com relação ao suporte... estou muito satisfeito com o atendimento que recebi hoje pela Irene, resolveu meu problema e foi bem atenciosa.
Obrigado.

Setrishop
브라질
앱 사용 기간 1년 초과
답글 DSers개 2023년 12월 13일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 6월 22일

I’ve never seen such friendly and effective customer support, seriously. I consider myself quite techy and able to figure out login issues etc. by myself.
The last thing I ever dare to do is contact customer support BUT to my surprise a more than pleasant customer service staff named Via helped me solve an issue in a creative personable way. Thank you sooo much! You are the opposite of a robot or computer and made my day! Wishing you all the best.

The Fitness Supply
캐나다
앱 사용 기간 거의 3년
답글 DSers개 2023년 6월 27일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 1월 30일

Estou satisfeito sim o atendimento do eden foi rápido e objetivo

@informatica
브라질
앱 사용 기간 24일
답글 DSers개 2024년 1월 31일

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023년 12월 21일

I am very satisfied, Lennon Helped me with my problems.

Produyo
포르투갈
앱 사용 기간 5개월
답글 DSers개 2024년 1월 3일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team