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Hello everyone,
This was the first time I contacted dsers support and I was very skeptical about whether I would get an answer. This skepticism was unfounded, because I received a response from Kimi very quickly and was absolutely delighted. He helped me a lot and the error was then fixed. Simply a great service and very nice contact with Kimi. Keep it up!!!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I received great customer service when I experienced an issue with the DSERS app. I notified support right away and they were very responsive to my inquiry. My response was resolved right away. I appreciate the fast turnaround time. Thank you!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I just had an IM with Vivian. I was having issue with processing an order.
She quickly and professionaly walked me through the issue. She provide me with excellent customer service. Thank You Very much for you help.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Excellent Support from Zico! ⭐⭐⭐⭐⭐
I had an issue with an order not reappearing after cancellation, and Zico from DSers support was incredibly helpful. He quickly understood my problem and provided clear and effective guidance to resolve it. His professionalism and prompt assistance made the process smooth and stress-free. I truly appreciate the outstanding customer service. Thank you, Zico, and the DSers team! Highly recommend!
I have been using this app for good time now its doing me a great job, I had some help today with 24/7 customer service Zico were outstanding with helping me going through the issue I had thank you
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
DSers has been great, it smoothly integrates and communicates with my shopify store and has lots of useful features. The customer service is also excellent with 24/7 instant help for any question or problem I am having.
Hello!
Thank you for your amazing review! We're thrilled to hear that DSers has been a great fit for your Shopify store and that our customer service has been helpful. Our team is always here to support you, so don’t hesitate to reach out if you need any assistance in the future.
DSers Team
I had an amazing experience with Rin from DSers! Their customer support was exceptional—quick, knowledgeable, and incredibly patient. Rin went above and beyond to help me resolve my issue efficiently, providing clear instructions and ensuring I fully understood the process. Their professionalism and friendly attitude made the entire experience stress-free. I truly appreciate their dedication to excellent customer service. Thank you, Rin! ⭐⭐⭐⭐⭐
Hi there,
Thank you for your wonderful feedback! We're thrilled to hear that Rin provided you with exceptional support and made your experience stress-free. Your satisfaction means a lot to us! ⭐⭐⭐⭐⭐
If you ever need assistance again, don’t hesitate to reach out—we’re always happy to help!
DSers Team
I contacted Dsers support for a problem I was having and the support I received from Fiona was exceptional and thorough. I had an issue that needed detailed attention, and she made the process so much easier. Fiona walked me through everything step by step, and we worked together until the issue was fully resolved. She is incredibly helpful and excellent at what she does!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Chloe was very helpful and I am very happy with her help. I was very nervous to try to cancel and issue the refund for the first time, but she walked me through all the instructions with kindness and help me feel comfortable using this system for the first time. Her customer Service was supper! I was very nervous not to get the issue resolved but she helped me solved the issue and now all is fine. Thank you Chloe! Your my Super STAR :).
Hello!
Thank you so much for leaving such a wonderful review! We're thrilled to hear that Chloe was able to help guide you through the process and make you feel comfortable while resolving your issue. It's fantastic to know that she provided excellent support!
If you ever need further assistance, feel free to reach out. Our team is always here to help!
DSers Team
I had an issue with an order and contacted customer service, where Zico assisted me. The support was exceptional! he patiently walked me through the right steps, making the process simple and stress-free. He was friendly, professional, and incredibly helpful the entire time. Thanks to his guidance, my problem was resolved quickly!
Hi there,
Thank you for your amazing feedback! We’re delighted to hear that Zico provided you with exceptional support and made the process simple and stress-free. Our team is always here to offer friendly and professional assistance!
If you ever need help again, don’t hesitate to reach out—we’re happy to assist.
DSers Team