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Chloe was able to fix my problem and get the order put through immediately.
I was so confused as to how to fix my problem with this order.
Thank you Chloe
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Well, I was assisted by Sandy today and I have never been so well treated like she did. Very patient, extremely competent and polite.
I am new in this world and it was incredible her help. Made me understand a lot. I would say, Sandy was the best helper I have talked to. Congratulations on her and I hope she has a brilliant future. She deserves it. No words to thank her enough. Thank you Sandy, very much, you made my day!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
As I am still working on the app getting my products loaded, I am giving 5 stars because of Rita's help. She has helped me tremendously during my frustration trying to figure it all out. She was awesome and I recommend her as a "go-to" person if you have any questions. I will reach out to her again!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I will start by saying "Thank You Blanca!" I appreciate your patience! Thank you for your extremely clear help! Wish all customer service was this good!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I needed help resetting my password I kept doing something wrong.But with the help from Vivian I finally got it straightened out.
Thankyou Vivian
i had a manipulation with two shopify account and one of it i was deactivated, so i thought my import list and all open orders will lost
BUT BLANCA, thank you a lot dear, you really halp me, and save my nerve cells
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
This is my first time contacting dsers customer service through messenger.
I am really happy because of their service and espacially vivian who guided me.
I had some questions and he answered them clearly.
Really Appreciated.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
The app is very easy to work with and their support works great they respond pretty fast in the life chat feature
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I was confused on a matter and I was quickly assisted and the matter was solved rather expeditiously.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I had query on my orders being fulfilled and the person i spoke to 'Raphael' was very nice and quick to reply to my questions with good detailed answers, so thanks again Raphael. And i do recommend there customer support services.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team