리뷰 (26,060)

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2023년 9월 20일

I've been using the DSers app for a while now, and it has truly transformed the way I manage orders in my store. The automation features are a game-changer, streamlining processes and saving me countless hours. But what stands out even more is their exceptional customer support. I recently encountered an issue and reached out for assistance. Serein from their team was incredibly prompt and efficient in addressing my concerns. The level of dedication and professionalism displayed by Serein was truly commendable. I highly recommend DSers not only for its top-notch functionality but also for the unparalleled support they provide. Thank you, Serein, and the DSers team!

SILVERSIGN
이스라엘
앱 사용 기간 대략 1년
답글 DSers개 2023년 9월 24일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023년 11월 2일

Dear Sylvia,

I am writing to express my sincere gratitude for your help in resolving my recent customer service issue. I was very impressed with your professionalism, patience, and dedication to providing excellent customer service.

You took the time to understand my problem and then worked tirelessly to find a solution. You were always available to answer my questions and kept me updated on your progress. I was particularly grateful for your willingness to go the extra mile to help me resolve my issue.

Thanks to your hard work and dedication, my problem was resolved quickly and efficiently. I am very grateful for your assistance and I will definitely be recommending your services to others.

Imperial Cosmos
미국
앱 사용 기간 3개월
답글 DSers개 2023년 11월 5일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 1월 11일

Great customer service! Keep it up Rin

FamboTrend
노르웨이
앱 사용 기간 10일
답글 DSers개 2024년 1월 15일

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023년 12월 2일

Sylvia was very helpful and aided me to fix my problem swiftly, even though it was an easy fix Sylvia was patient and kind

AvaniCore
저지
앱 사용 기간 3개월
답글 DSers개 2023년 12월 4일

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023년 11월 18일

Lucy was amazing! I really love what she did for me and helped me through all the steps and all sorts of things! She even wrote me tips on how to improve my store! I really like it!

Holiwinter
스위스
앱 사용 기간 4개월
답글 DSers개 2023년 11월 20일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 11월 23일

Service was 5 star! You were extremely helpful and patient until the issue was resolved. Thank you so much

CherryPink Design
오스트레일리아
앱 사용 기간 5개월
답글 DSers개 2023년 11월 26일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 1월 19일

Super kundeservice! Ich bin sehr zufrieden! Vielen dank für die Hilfe!

1000 desires
독일
앱 사용 기간 거의 2년
답글 DSers개 2024년 1월 21일

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023년 9월 23일

Bruna is very knowledgeable and professional. Bruna provide excellent customer service. Bruna handle my problems efficiently and effectively. Bruna solved all my problems quickly and answered all my questions. I rate Bruna and DSERs five stars! I recommend DSERs app to anyone. If I ever need help I hope I get Bruna again! Great experience and fast service. Thank you very much!

Shop Q’s Kids LLC
미국
앱 사용 기간 1년 초과
답글 DSers개 2023년 9월 25일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023년 11월 27일

Good app and good customer service. I have been assisted by Selena who did a great job and solved my problem. Thanks a lot.

Watr
스위스
앱 사용 기간 3개월
답글 DSers개 2023년 11월 29일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 11월 29일

Irene is an exceptional customer service agent at Dsers. She was very helpful in resolving my account issues and provided me with prompt and efficient service. Her professionalism and expertise were evident throughout the interaction, and I was impressed with her ability to handle my concerns with ease. I would highly recommend Irene to anyone looking for top-notch customer service at Dsers.

Millennial's Bay
미국
앱 사용 기간 3개월
답글 DSers개 2023년 11월 30일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team