리뷰 (29,532)

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2024년 3월 18일

I would like to express my heartfelt gratitude for the outstanding support I received from Lucia at DSers. Their assistance was invaluable in helping me navigate through various challenges, and their expertise truly made a difference. Lucia's dedication and professionalism ensured that my experience with DSers was smooth and efficient. I am sincerely grateful for their prompt responses, patience, and willingness to go above and beyond to address my concerns. Thank you, Lucia, and the entire DSers team, for your exceptional support and commitment to customer satisfaction.

Zoom Mega Deals
미국
앱 사용 기간 6개월
답글 DSers개 2024년 3월 19일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 4월 5일

I had a issue but Sally she help me a lot and very quick responding.

Kmr94
네덜란드
앱 사용 기간 7개월
답글 DSers개 2024년 4월 6일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 2월 16일

DSers has transformed my dropshipping business on Shopify. With seamless AliExpress integration, bulk order management, and powerful automation features, it streamlines operations and saves time. Highly recommended for any dropshipper looking to boost efficiency.

Tag Market
미국
앱 사용 기간 8개월
답글 DSers개 2024년 2월 19일

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023년 12월 26일

I recently had the pleasure of interacting with Alice from the customer service team, and I must say the experience was outstanding.

Alice went above and beyond to assist me in resolving a challenging issue I was facing. Her professionalism, patience, and dedication to ensuring customer satisfaction truly stood out. She not only listened attentively to my concerns but also provided clear and effective solutions.

What impressed me the most was Alice's commitment to ensuring that I felt valued as a customer. She took the time to explain the steps involved in resolving the issue and ensured that I was comfortable with the process. Her friendly and positive demeanor made the entire interaction a positive one, turning what could have been a frustrating experience into a seamless resolution.

Alice's exemplary customer service skills reflect well on the company she represents. I truly appreciate her efforts and the high standard of service she provided. In an era where exceptional customer service is a rarity, Alice sets a benchmark that others should strive to achieve.

Thank you, Alice, for your outstanding support and commitment to customer satisfaction. Your efforts have not gone unnoticed, and they have certainly left a lasting positive impression on me.

VibeMaster Pro Shrimp
오스트레일리아
앱 사용 기간 5개월
답글 DSers개 2024년 1월 3일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 7월 12일

Consultora Olívia maravilhosa resolveu todas minha dividas ela e de mais. Merece um aumento

Infinyt Store Brasil
브라질
앱 사용 기간 2개월
답글 DSers개 2024년 7월 14일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 4월 25일에 편집됨

On the positive side DSers support if far more efficient then Shopify and DSers support team is very friendly and helpful. Honest feedback I spent way to much time editing description of products that advertised other business and lured customers from my "onlineshopau.com" and I was not happy about this at all as I spent many long nights working hard on my business and i dont think this is fair at all. Another issue is I also needed to adjust so many different settings to get a desired outcome. e.g shipping rate, product pricing - It should be very simple we all would like honest wholesale pricing so we can offer better deals to our customers when in actual fact we are being charged more the the products actually advertised for a the suppliers website. Again DSers support team is maybe one of the best I have experienced in a long time. If they sorted out all these small but major issues they would be hard to beat.

Online Shop au
오스트레일리아
앱 사용 기간 3개월
2024년 5월 6일

Aimee was very helpful and solved concerns

NUTRAL ATTIRE.
미국
앱 사용 기간 1년 초과
답글 DSers개 2024년 5월 7일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 4월 20일

I had the benefit of Sherry's fantastic assistance.

Her skills and knowledge were reassuring and helped successfully resolve my issue.

Really grateful for Sherry's assistance.

SENSI
오스트레일리아
앱 사용 기간 5개월
답글 DSers개 2024년 4월 21일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 4월 2일

I've had a fantastic experience with DSers! Their customer service truly stands out – the agents are always quick to respond and incredibly helpful. It's reassuring to know that if I ever have questions or run into issues, I can count on DSers's support team to provide solutions promptly.

Yoopick
미국
앱 사용 기간 25일
답글 DSers개 2024년 4월 6일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 3월 29일

All the customer support here are all helpful and assisted me in every step of the way, specailly Sherry :)

Vytzy
미국
앱 사용 기간 6개월
답글 DSers개 2024년 3월 31일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team