리뷰 (29,536)

전체 평점
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2023년 12월 17일

I was really struggling with processing my first order until Lucy came to my rescue...Her customer service was unbelievable. She patently guided me step by step, answering any questions I had along the way.

Thats honestly the best customer service I've ever received, thankyou so much Lucy you are a superstar!!!!

Lullabuu
영국
앱 사용 기간 8개월
답글 DSers개 2023년 12월 18일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 4월 11일

Thank you for the excellent service. You resolved my query quickly and efficiently. I'm grateful for your help, Tiffany.

Splendas
미국
앱 사용 기간 5개월
답글 DSers개 2024년 4월 14일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 1월 23일

Lucia was so quick to help with all of the questions I had at the time I needed. She was quick to respond and walked me through step-by-step on how to resolve the issue I was having. Great service, probably the best I've had with any app!!!

Danry Dee
미국
앱 사용 기간 8개월
답글 DSers개 2024년 1월 24일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 2월 28일

I wanted to take a moment to express my sincere appreciation for the outstanding customer service I received from Sherry.

I recently encountered an issue with order processing, and Sherry promptly and efficiently assisted me in resolving the matter. Her dedication to ensuring customer satisfaction was evident in her clear communication, quick response times, and effective problem-solving skills.

Sherry's professionalism and commitment to resolving my concern have left a positive impression on me. I believe exceptional customer service deserves recognition, and Sherry has certainly exceeded my expectations.

Thank you for maintaining such a high standard of customer support at Dsers. I look forward to continued positive experiences with your team.

TinyTubbie
영국
앱 사용 기간 3개월
답글 DSers개 2024년 2월 29일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 5월 6일

Irene was wonderful! she helped me fix everything! Very helpful!

Biohakt
미국
앱 사용 기간 7일
답글 DSers개 2024년 5월 8일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023년 12월 2일

Just have to share my experience with DSers Support.
Had an urgent matter ad got the whole issue resolved within minutes.!
You guys are great!

Oneshop Nordic
스웨덴
앱 사용 기간 11개월
답글 DSers개 2023년 12월 3일

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023년 12월 31일

Jenny was WAAAY more than helpful, not only did she help me get a product to a customer that I thought I was going to have to cancel and refund because it wouldn't ship to where that customer was, but I gave her the permission and she made the changes herself! Awesome customer service.

Kimpton Fitness and Beyond
미국
앱 사용 기간 6개월
답글 DSers개 2024년 1월 3일

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 9월 30일

The customer service was top-notch, Their support representative (Blanca) assigned to me answered and solved the big issue I had. I totally recommend!!!

Kolleeda
나이지리아
답글 DSers개 2024년 10월 10일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 6월 20일

muy buena atencion de chissy me guio en todo momento

Multistore
멕시코
앱 사용 기간 26일
답글 DSers개 2024년 6월 23일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 3월 14일

Villanelle answered all my questions and helped me figure out what I needed to do. Thank you!

N R D R
미국
앱 사용 기간 5개월
답글 DSers개 2024년 3월 17일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team