리뷰 (29,536)

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2024년 3월 11일

I want to say thanks for Sylvie who helped the time I wanted.
And I’m really very satisfied for her service and I say keep going for your helping.

Vansom
프랑스
앱 사용 기간 3개월
답글 DSers개 2024년 3월 12일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 2월 9일

DSerS support is great. Lucy was the best help I could get, very patient and kind. She gave me exactly the support I needed. Thanks to Lucy, my problem was quickly resolved. I can really recommend the support. Thank you, Lucy.

Trustable Tails
독일
앱 사용 기간 4개월
답글 DSers개 2024년 2월 11일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023년 12월 21일

Review Title: Exceptional Service and Problem-Solving by Alice at Dsers

As someone who is deeply involved in the e-commerce and affiliate marketing sector, I understand the critical importance of seamless integration and functionality in our digital tools. Recently, I encountered a perplexing issue with my two AliExpress accounts while managing my Shopify store. One account was efficiently sending products to the import list, while the other stubbornly refused.

In this moment of frustration, Alice from the Dsers support team emerged as a beacon of hope. Her patience was unparalleled, a quality that instantly eased my stress. It was not just her calm demeanor that impressed me, but her deep understanding of the system and her eagerness to dive into the problem.

Alice walked me through each step with the utmost patience, ensuring I understood the process and felt comfortable with the actions being taken. Her technical expertise shone brightly as she meticulously untangled the issue, displaying a commendable level of professionalism and knowledge.

What truly set Alice apart was her genuine care for my situation. She was not just resolving a technical glitch; she was helping a fellow human being find their footing in the often overwhelming world of online business. Her helpful nature didn't just resolve my issue; it also provided me with valuable insights and a better understanding of how to manage similar situations in the future.

In conclusion, my interaction with Alice was more than just a customer service experience; it was a learning journey. Her helpful, patient, and skilled approach not only solved my immediate problem but also enhanced my confidence in managing my e-commerce platforms. Alice is a true asset to the Dsers team, and her exemplary service deserves recognition and applause.

Gadget and Glam Shop
미국
앱 사용 기간 3개월
답글 DSers개 2024년 1월 3일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 3월 13일

Thks a lot Rita for your help ! In a few minutes, you solved my problem, and of course very kindly !!! It was perfect for me

Biscotte et Gaufrette
영국
앱 사용 기간 5개월
답글 DSers개 2024년 3월 17일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 3월 22일

Very quick customer service from Isak, he got my problem figured out super quick. Highly recommend

AIRPACK™
미국
앱 사용 기간 3개월
답글 DSers개 2024년 3월 24일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023년 12월 31일

I had an issue with my linked accounts, betwee shopify and DSERS. Irene was a star, made it easy, and most importantly, very quick! Irene resolved the issue in no time. Great experience.

Zuppy
영국
앱 사용 기간 8개월
답글 DSers개 2024년 1월 3일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 1월 24일

Reached out to support through their Facebook page and spoke with Marshall. He was a huge help and SUPER fast to reply. I had a whole range of random quick questions. I was actually surprised at how quickly and easily it was to get in touch with them.

Kurated Finds
미국
앱 사용 기간 5개월
답글 DSers개 2024년 1월 25일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 1월 19일

Their super helpful will answer any question you may have at any time and have guide videos to help set up the our store

HM Bolt
미국
앱 사용 기간 10개월
답글 DSers개 2024년 1월 21일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023년 11월 4일

I got help from Raphael, he's customer support was very fast and very detailed i'm really happy with it, the best customer support these guys at DSers have. Thanks my friend!

Elite Edge
네덜란드
앱 사용 기간 11개월
답글 DSers개 2023년 11월 5일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 4월 8일

Sandy was great. Fast and practical answers. Understood what I was asking and gave me the answers quick. Thank you!

Happy Radios
미국
앱 사용 기간 9개월
답글 DSers개 2024년 4월 9일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team