리뷰 (26,440)

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2024년 5월 1일

Aimee was amazing. My issue was explained and I hope the suggested fix works in the future. The service is impeccable!

Holdifi
캐나다
앱 사용 기간 5개월
답글 DSers개 2024년 5월 5일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 4월 11일

I was very impressed with Chrissy's second to none support! Her politeness combined with superbly fast responses and support stand out. By far the best support of all!
Thank you Chrissy for all your help! :)

kuulgifts
슬로바키아
앱 사용 기간 11개월
답글 DSers개 2024년 4월 14일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 6월 1일

Raphael is the best customer support agent in the world. He should be given a huge raise :)

He helped me resolve an issue very quickly and DSers has been pretty good to me overall. Not the best UI but it works pretty well.

Badaci
미국
앱 사용 기간 6일
답글 DSers개 2024년 6월 2일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 5월 26일

I had a great experience with Ivan from DSers support. He was quick, efficient, and really knew his stuff. He resolved my issues fast and made the whole process hassle-free. Thanks Ivan and Dsers support!

The ZenVap™
불가리아
앱 사용 기간 대략 2개월
답글 DSers개 2024년 5월 28일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 3월 12일

I had trouble with my products SKU's and stock availability and was completely lost. When my first order came in,I contacted Sylvia and she helped me set up my products and how to fix such issues. It was one of the best customer support experiences I've had in a while, especially since she was only limited to chatting. Thanks again, Sylvia!

JEWEDARO
이집트
앱 사용 기간 4개월
답글 DSers개 2024년 3월 13일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 4월 22일

I had a problem with my order and contacted support and was connected to Chrissy who helped me answer all my questions. I highly recommend this app!

Smart Shoelaces
폴란드
앱 사용 기간 3개월
답글 DSers개 2024년 4월 23일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 4월 8일

Cynthia is the savior of the night. I got my first sale today after just launching my store and don't know how to fulfill order and so confused with all the steps but "Cynthia" was there for me through all the steps. I am very satisfied as a customer. I highly recommend Dsers to everyone.

Future Of Modern
캐나다
앱 사용 기간 3개월
답글 DSers개 2024년 4월 9일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 4월 24일

Sandy, a Dsers Advisor helped me with my issues. I had a few. She easily walked me through the actions I needed to take and had a great deal of patience with me while I searched out everything. I really, really appreciate her help, and her effectiveness in helping me. My issues were solved quickly, and I am more confident, because of Sandy.

Picks4U
미국
앱 사용 기간 26일
답글 DSers개 2024년 4월 27일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 5월 24일

Aimee from the support team was friendly and patient with me, as it was my first time troubleshooting an issue. thank you for being so lovely, and for helping me resolve the issue with screenshots and friendly communication!

Revel Niche
오스트레일리아
앱 사용 기간 대략 2개월
답글 DSers개 2024년 5월 26일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 6월 2일

the customer sevrice team are super nice, I have a questions and they reply me asap, btw thanks to the one helps me called Sherry!

eyelloo™
대만
앱 사용 기간 7개월
답글 DSers개 2024년 6월 3일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team