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2023년 5월 27일

I recently had the pleasure of receiving assistance from Krystal at DSERS, and I must say that my experience was nothing short of outstanding. Krystal went above and beyond to help me resolve a small issue I was facing, and her level of support was truly remarkable.

First and foremost, I'd like to commend DSERS for developing such a useful and user-friendly app. From the moment I started using it, I found myself impressed by its intuitive interface and comprehensive features. It's evident that the developers put a lot of thought into creating an application that caters to the needs of its users.

However, what truly sets DSERS apart is the exceptional customer service provided by individuals like Krystal. When I encountered an issue, I reached out to their support team, and Krystal promptly responded to my inquiry. Her dedication and professionalism were evident from the start, as she patiently listened to my concerns and took the time to understand the problem fully.

Krystal's knowledge and expertise shone through as she guided me step by step through the resolution process. She demonstrated an impressive level of technical proficiency and a genuine willingness to assist me. Her explanations were clear and concise, making it easy for me to follow along and implement the necessary steps to overcome the issue.

What impressed me the most was Krystal's commitment to going the extra mile. She not only resolved my problem efficiently but also took the time to ensure that I fully understood the solution and provided helpful tips to avoid similar issues in the future. Her dedication to customer satisfaction was evident, and it left a lasting impression on me.

Overall, I couldn't be happier with my experience with Krystal from DSERS. The combination of their incredibly useful and user-friendly app with the exceptional support provided by individuals like Krystal elevates DSERS to a level of superiority in their field. I highly recommend DSERS to anyone seeking a reliable and efficient solution for their needs.

Thank you, Krystal, for your outstanding assistance and for being an invaluable part of DSERS' exceptional customer support team. Keep up the fantastic work!

Note: This review is based on my personal experience, and your mileage may vary.

Flowering Cactus
미국
앱 사용 기간 3개월
답글 DSers개 2023년 5월 29일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 9월 11일

Nephele was great help on my store when I had a small issue. I use this app daily and recommend to anyone in ecommerce.

Military Overstock
미국
앱 사용 기간 1년 초과
답글 DSers개 2023년 9월 13일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 11월 30일

Je tiens à exprimer ma gratitude envers Lucy de DSers pour son service exceptionnel ! Elle a été d'une aide précieuse pour résoudre rapidement un problème avec l'expédition. Sa réactivité, son professionnalisme et sa volonté de trouver des solutions ont été remarquables. Merci Lucy et toute l'équipe DSers pour votre excellent service client !

Ninagames
영국
앱 사용 기간 1년 초과
답글 DSers개 2023년 12월 3일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023년 9월 27일

As I'm new, I feel a little difficult at some points, but Sylvia was incredible! She helped me immediately, carefully explaining case by case to resolve all my doubts and problems, so now I can move on. Thank you Sylvia! :-)

Glowicz
브라질
앱 사용 기간 6개월
답글 DSers개 2023년 10월 3일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 11월 12일

Couldn’t recommend DSers highly enough. Plus the support team is phenomenal.

DND
리투아니아
앱 사용 기간 5개월
답글 DSers개 2023년 11월 13일

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023년 11월 2일

Really happy with the help i got from Una. Im really new to this and i got secure help.

ToloBranding
스웨덴
앱 사용 기간 대략 2개월
답글 DSers개 2023년 11월 5일

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023년 7월 21일

Dsers has been an absolute game-changer for my dropshipping business, serving as an indispensable intermediary for my website. With its effortless product sourcing, automated order processing, and real-time inventory sync, managing my online store has never been smoother. The platform's ability to set competitive pricing and control profit margins has allowed me to maximize revenue potential while maintaining a user-friendly interface that simplifies navigation. The efficient order tracking and reliable customer support further add to its appeal, ensuring a seamless and hassle-free dropshipping experience. Without a doubt, Dsers is a must-have tool for website owners involved in dropshipping, streamlining operations and propelling businesses to new heights.

Paw Pals Warehouse
오스트레일리아
앱 사용 기간 4개월
답글 DSers개 2023년 7월 23일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 5월 31일

I recently encountered a perplexing log-in issue while trying to access my AliExpress account. Frustrated and unsure of how to proceed, I reached out to the support team at Dser, hoping for a prompt resolution. Little did I know that my interaction with Jenny, a member of their outstanding support team, would not only resolve my problem but also leave me thoroughly impressed.

From the moment I initiated contact, Jenny demonstrated exceptional professionalism and a genuine commitment to helping me. She was quick to respond to my query, understanding the urgency of the situation, and wasted no time in delving into the details of the issue at hand. Despite the complexities involved, Jenny remained patient and empathetic throughout our communication, which instantly put me at ease.

What truly set Jenny apart was her deep knowledge and expertise in troubleshooting log-in issues on AliExpress. She skillfully guided me through a step-by-step process, providing clear instructions and concise explanations along the way. Her instructions were easy to follow, and she anticipated potential roadblocks, proactively offering solutions before I could even voice my concerns.

Throughout our interaction, Jenny's unwavering dedication to customer satisfaction was evident. She stayed with me until the problem was completely resolved, never rushing the process or making me feel like just another ticket to close. Her exceptional problem-solving abilities and attention to detail ensured that I could access my AliExpress account seamlessly once again.

Jenny's excellent communication skills further contributed to the positive experience. She was responsive, respectful, and genuinely interested in ensuring that I understood each step of the troubleshooting process. Her friendly demeanor and willingness to go the extra mile instilled a sense of confidence and trust in the brand's support team.

Overall, my encounter with Jenny from Dser's support team was nothing short of exceptional. Her technical prowess, combined with her outstanding customer service skills, truly made a difference. Thanks to her efforts, I was able to regain access to my AliExpress account swiftly, preventing any further inconvenience.

I wholeheartedly recommend Jenny and the Dser support team to anyone in need of assistance. Their dedication, expertise, and commitment to resolving customer issues are commendable. I am grateful for their exemplary service and will undoubtedly turn to Dser's support team, and specifically Jenny, should I encounter any future challenges.

Thank you, Jenny, and thank you, Dser, for providing such an exceptional support experience. You have earned a loyal customer in me.

PalBark
캐나다
앱 사용 기간 7개월
답글 DSers개 2023년 6월 1일

Hi there!

Thank so much for taking your precious time to write this review for us.
We're so glad to hear that you really enjoy doing dropshipping with DSers, our main goal is to make DSers to be the most convenient dropshipping tool for all of dropshippers
Please feel free to to reach our team whenever you need us, we provide 24/7 customer service to help our users

DSers team

2023년 10월 15일

In today's fast paced digital world, exceptional Cust svc is very rare and it deserves recognition. I want to commend Sally for her performance on today on giving me the solution I needed to move forward with my tasks. Thank you so much Sally. Keep up the great work.

Furry Refresh
미국
앱 사용 기간 3개월
답글 DSers개 2023년 10월 17일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023년 10월 4일

Alice really helped me out, i was so confused and tired but she was super patient throught the whole time... really appreciate you Alice you saved my day!!

Novametica
이스라엘
앱 사용 기간 7개월
답글 DSers개 2023년 10월 6일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team