전체 평점
5
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 10월 11일

As a new user of DSERS,I encountered an issue and promptly reached out to their live chat support.I was connected with Serine,who provided me with professional assistance.My problem was resolved within minutes, and I am extremely satisfied with the service.

Acuity Shop
케냐
앱 사용 기간 3개월
답글 DSers개 2023년 10월 12일

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023년 6월 20일

I was actually surprised with the high quality of customer assistance while coming across an issue, 2 days in a row. As I could not fix it myself, the staff quickly resolved it for me. Best compliments to DSers.

CASAFANS
브라질
앱 사용 기간 1년 초과
답글 DSers개 2023년 6월 20일

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023년 9월 5일

I was completely stuck with a connection issue between DSers & AliExpress. I managed to connect with Isak who went above and beyond to explain to me how to solve my problem. Throughout his support he was courteous, friendly and extremely helpful. Many thanks to Isak for all your help - I hope next time I contact support, I get put in touch with you again :)

Drift
홍콩(중국 특별행정구)
앱 사용 기간 6개월
답글 DSers개 2023년 9월 6일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023년 10월 1일

I was having issues with my DSers connecting with my AliExpress. It took Chris just moments to rectify. Such a quick and direct response and such a lovely helpful tone, which makes the experience all the more pleasant. Very Grateful!

Teezd.shop
오스트레일리아
앱 사용 기간 7개월
답글 DSers개 2023년 10월 4일

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023년 12월 21일

Fui muito bem atendida pela atendente Neva, ela tirou todas minhas dúvidas e resolveu meu problema, obrigada pela atenção equipe Dsers.

RIGOR LOJA ONLINE
브라질
앱 사용 기간 5개월
답글 DSers개 2024년 1월 3일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023년 12월 27일

c'était super! merci pour l'aide

My Store
캐나다
앱 사용 기간 4개월
답글 DSers개 2024년 1월 3일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 11월 23일

Irene from DSers support team was incredibly responsive, and helpful, and went above and beyond to resolve my issue promptly. Thank you for setting a standard of excellence in service!

My Store
필리핀
앱 사용 기간 대략 2개월
답글 DSers개 2023년 11월 26일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023년 10월 15일

hi everyone i had a problem with order fullfiling i contscted the live chat the girl name una help me out in seconds i will rate her 10 out of 10 best customer support ever

Sotebia
캐나다
앱 사용 기간 4개월
답글 DSers개 2023년 10월 16일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023년 11월 11일

Amity was a great help and got me straightened out quickly! Great tool for shopify!

Preston Peak
미국
앱 사용 기간 대략 2개월
답글 DSers개 2023년 11월 13일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023년 9월 21일

alice did a wonderful job assisting me with my issue. being new to the experience she ensured that the experience was not ruined right off the bat. problem was resolved within a timely manner and I can get back to selling :).

Tyrlan
미국
앱 사용 기간 5개월
답글 DSers개 2023년 9월 24일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team