리뷰 (30,354)

전체 평점
5
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  • 평점의 98%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
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2024년 3월 30일

Dropshipping can be stressful but DSer's 24/7 customer service is very helpful. Ralla especially was able to help with my technical problem very quickly and efficiently. This makes my job much easier, thank you!

Sock Miracle
미국
앱 사용 기간 대략 2개월
답글 DSers개 2024년 3월 31일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 7월 29일

Excellent travail Maria vraiment adorable merci beaucoup pour ton soutien

Boutique Ecom
프랑스
앱 사용 기간 대략 23시간
답글 DSers개 2024년 8월 1일

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 5월 11일

thanks Rita i solve my problem very quickly . Thanks Rita :)

AURORA TREASURE
독일
앱 사용 기간 8개월
답글 DSers개 2024년 5월 12일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 8월 8일

Chloé

Les trésors de Giulia
벨기에
앱 사용 기간 대략 2개월
답글 DSers개 2024년 8월 11일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023년 12월 8일

This app is so so useful, I've been using it for months and today I had an issue, I'd not imported a product properly and the support team were AMAZING, helped me immediately with handy screen grabs and they were so polite didn't make me feel like an idiot, which was very much appreciated! Love this App and love the support team. Thank you so much for your help today.

Little Green Earth Shop
영국
앱 사용 기간 6개월
답글 DSers개 2023년 12월 11일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 12월 21일

Review Title: Exceptional Service and Problem-Solving by Alice at Dsers

As someone who is deeply involved in the e-commerce and affiliate marketing sector, I understand the critical importance of seamless integration and functionality in our digital tools. Recently, I encountered a perplexing issue with my two AliExpress accounts while managing my Shopify store. One account was efficiently sending products to the import list, while the other stubbornly refused.

In this moment of frustration, Alice from the Dsers support team emerged as a beacon of hope. Her patience was unparalleled, a quality that instantly eased my stress. It was not just her calm demeanor that impressed me, but her deep understanding of the system and her eagerness to dive into the problem.

Alice walked me through each step with the utmost patience, ensuring I understood the process and felt comfortable with the actions being taken. Her technical expertise shone brightly as she meticulously untangled the issue, displaying a commendable level of professionalism and knowledge.

What truly set Alice apart was her genuine care for my situation. She was not just resolving a technical glitch; she was helping a fellow human being find their footing in the often overwhelming world of online business. Her helpful nature didn't just resolve my issue; it also provided me with valuable insights and a better understanding of how to manage similar situations in the future.

In conclusion, my interaction with Alice was more than just a customer service experience; it was a learning journey. Her helpful, patient, and skilled approach not only solved my immediate problem but also enhanced my confidence in managing my e-commerce platforms. Alice is a true asset to the Dsers team, and her exemplary service deserves recognition and applause.

Gadget and Glam Shop
미국
앱 사용 기간 3개월
답글 DSers개 2024년 1월 3일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 6월 13일

Eu gostei muito do atendimento, a atendente Sandy não desistiu de mim e do meu problema até resolver, recomendo!

Momostrore
브라질
앱 사용 기간 대략 1개월
답글 DSers개 2024년 6월 16일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023년 11월 29일

Many thanks for the quick and efficient help with my Shopify store and AliExpress dropshipping. Overall, I am very satisfied with the service and would rate it a solid 5 stars.

WakaGoods
미국
앱 사용 기간 1년 초과
답글 DSers개 2023년 11월 30일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 5월 28일

Great customer service

Panache Ballet Boutique
미국
앱 사용 기간 대략 2년
답글 DSers개 2024년 5월 29일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 5월 7일

Rita was amazing, she helped us very fast and solved all the problems! Very satisfied with her. Thanks Rita :)

glamyy.
스위스
앱 사용 기간 6개월
답글 DSers개 2024년 5월 8일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team